Reviews

All (4722) Positive (4468) Neutral (163) Negative (91)

- 5 / 5 stars

So far everything has been working great. Shipping was speedy.

Holly B. - Dec 30, 2018 *

- 5 / 5 stars

Received phone in timely manner and in condition as advertised. I'm happy with the purchase

Clinton C. - Dec 30, 2018 *

- 5 / 5 stars

The phone came fast and beautiful. The charger on the other hand was a 1 amp charger. Not a quick charge that the manufacturer provides.

Nhi T. - Dec 30, 2018 *

- 5 / 5 stars

Very quick and exactly like the picture great seller

Gabrielle H. - Dec 30, 2018 *

- 5 / 5 stars

The phone arrived on time and in great condition!

Sarah G. - Dec 30, 2018 *

- 1 / 5 stars

Revised:
I have had a phone for less than 3 months and it is already broken. It has been in a case and the screen digitizer doesn't appear to be working properly. The seller would not replace the phone as it was outside of their 30 day warranty. I would not buy another phone from them again.

Original:
Didn't actually get the phone I ordered on the website as it had a flaw but the team sent me a good quality one and gave me a discount. Shipping was fast and phone works great. Customer service was excellent.

Andrew S. - Dec 30, 2018 *

- 5 / 5 stars

Thank you! :)

Kirsten D. - Dec 30, 2018 *

- 5 / 5 stars

Super fast shipping! Probably would have been faster if Houston didn't flood! LOL Thanks again!

DELETING - Dec 30, 2018 *

- 5 / 5 stars

The iPhone was delivered as promised and was in mint condition. I would recommend Swappa to any of my friends if they were in the market to buy a refurbished cell phone. The prices are competitive and the products are what they describe.

Carolyn R. - Dec 30, 2018 *

- 5 / 5 stars

Very fast shipping

Paul F. - Dec 30, 2018 *

About

All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies

We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies

We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.

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