Reviews

All (4722) Positive (4468) Neutral (163) Negative (91)

- 5 / 5 stars

The sale was very successful

Grace M. - Dec 30, 2018 *

- 5 / 5 stars

The device was exactly as described. The transaction was smooth and I will be recommending Swappa and this seller to my friends.

Denise SW. - Dec 30, 2018 *

- 5 / 5 stars

I had an issue with the phone and they helped me walk through step by step on how to fix the issue :). I would definitely recommend this company and use them again in the future!

Morgan K. - Dec 30, 2018 *

- 5 / 5 stars

as of this day the phone is still working and it is running pretty smooth.

jose armando c. - Dec 30, 2018 *

- 5 / 5 stars

Thank you,

Pradeep R. - Dec 30, 2018 *

- 5 / 5 stars

Was pleasantly surprised with a FREE upgrade to a 64gb phone even though I only paid for a 32gb. The upgraded phone has a fine scratch on the face about a cm long, and since I didn't know about the upgrade, it wasn't as described. That being said, I'm super happy with the seller and shipment to was fast.

Melissa B. - Dec 30, 2018 *

- 5 / 5 stars

This was my first purchase using SWAPPA and I am completely satisfied. My V10 arrived sooner than expected. The phone was in perfect condition....Thanks a lot

Keon D. - Dec 30, 2018 *

- 5 / 5 stars

Great buying experience. Thanks!

Keith S. - Dec 30, 2018 *

- 5 / 5 stars

Great product just as advertised, would buy from seller again!

Earl G. - Dec 30, 2018 *

- 5 / 5 stars

Good purchase, thanks. Very prompt shipment, phone was as advertised.

Robert V. - Dec 30, 2018 *

About

All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies

We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies

We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.

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