MyteCell LLC

MyteCell LLC

On Swappa since April 30, 2014 (11 years)

Location: Houston, Texas United States US


4722 Reviews • 5.0 Stars
Sold: 15113 Bought: 0 Active: 1

- 5 / 5 stars

received

- 5 / 5 stars

received

- 5 / 5 stars

Transaction went smoothly. Shipped and received as expected. Would purchase again from seller.

- 1 / 5 stars

Received the phone last night. There are no functional issues. I'm disappointed by the fact that the phone has a noticeable dent in the upper left corner. I understand that MyteCell sells many devices and therefore does not post pictures of the actual devices however in the description it said "We do guarantee that it will be equal or better then described in our description." When the device has a dent then that should be disclosed because a dent is different from "Few cosmetic defects such as light scratches". Happy to send photos. I'll post a review on the general board shortly. thanks

UPDATE 3/7: It is worth noting that 3 days after I posted the message above, neither the seller nor Swappa have reached out to me to say sorry or ask for more information. Maybe that is a sign of how much they care about a dissatisfied customer. Or maybe Swappa let's its Corporate Sellers get away with misleading customers.

- 5 / 5 stars

Quick shipping, Good condition.

- 5 / 5 stars

Great service!!!!

- 5 / 5 stars

Everything went very smoothly. I will continue to use this site!

- 5 / 5 stars

Purchased and it was shipped same day. Phone is in great condition. I would buy again.

- 5 / 5 stars

Thank you very much!!!! Fast shipping, and even got an upgrade to the edge!!! Woohoo

- 5 / 5 stars

Positive experience I loved how if I had a concern it was answered right away!

About


All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies


We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies


We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.


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