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Maya mobile phone

Maya mobile phone

On Swappa since May 4, 2020 (4 years)

Location: CHINO,CA United States US


308 Reviews • 4.5 Stars
Sold: 1408 Bought: 0 Active: 0

- 1 / 5 stars

Condition was said to be in mint, however it's no where near mint. The screen isn't completely straight, the colors are way off, there is a good amount of burn in where the navigation bar is, the battery is definitely well used as it doesn't hold a charge very long, and the vibration motor seems to have been replaced or not mounted properly as it is extremely loud. Not very impressed.

- 1 / 5 stars

Phone I received stopped working 3 weeks after receiving it. Definitely wasn't in mint condition and never could get a refund. Never dropped or damaged while in my possession. I'll have to pay out of pocket to have it repaired. Wish I had read the negative reviews where others say there phones aren't put back together right.

- 1 / 5 stars

Back of phone began to peel off shortly after but sell offered to refund it, still left me with a poor experience overall.

- 1 / 5 stars

First phone. Camera did not work
, they sent a second phone and phone got wet just a little bit in my pocket from rain and got moisture all in it, seller lists as "mint" but these phones have been cracked open for repairs and are refurbished so whatever you do. Do not get your phone wet if you buy from here.

- 1 / 5 stars

Shipped very fast, and arrived in EXCELLENT condition with one major exception. The seller inspection failed to catch a defective or damaged gasket on the aftermarket SIM card tray. This meant the phone was no longer waterproof and died when splashed with water two months after purchase. Seller should inspect SIM card trays for future sales.

I'm editing my rating from neutral to negative because I just noticed Swappa's "criteria for sale" says that: "Devices that are advertised as waterproof must include all port covers and other functionality that make them waterproof."

- 1 / 5 stars

I received phone with an issue and seller was not willing to cooperate and was being rude when i asked to resolve the issue. never got the phone fixed. Even had to call Samsung to send me a letter proving that the phone had an issue and still seller wouldn’t send a new phone or give refund.

- 1 / 5 stars

Item arrived with an issue that was not in the listing. Seller was not eager to resolve the problem. Wont be doing business here again.

- 1 / 5 stars

At sprint store trying to activate this phone. Please see attached screen print.
Says it’s an international device not compatible with Sprint.

- 1 / 5 stars

I received a phone that was in great condition, but there were some washed out colors on the display. Initially, I just figured they missed it in testing and it wouldn't be an issue, but I was wrong. Despite providing evidence of the issue, I had trouble getting the seller to empathize with my issue and they tried to tell me it was not an issue if I used certain phone themes. I had to contact sales support in order to get a refund and even then they were getting me a hard time.

- 1 / 5 stars

I have had for just a short time and there is something wrong with reception. Not really happy with the purchase at all

About


Maya mobile phone aims to provide you with a one-stop shop for pre-owned or new, high-end smartphones at a great price for yourself or your loved ones!
All Smartphones sold by us are checked for full functionality. Carrier Service/data plan needed for voice call and/or mobile data are not included with the product. The buyer has to purchase them at his/her own risk/responsibility.
Each and every phone is inspected for IMEI/ESN and listed only when the IMEI/ESN is found clean. We do not sell any smartphones with bad or blacklisted IMEI/ESN.
All pre-owned smartphones are inspected and graded according to their cosmetic condition to meet Swappa's requirements for Mint, Good and Fair category. All phones sold by us are fully functional. There are no hidden labels or comments for any functional defects. So you can shop worry free from us!
The Phones sold on this website are guaranteed not to be under any contract and the phones listed as GSM Unlocked will work with majority of the GSM carriers worldwide. The phones sold by us does not come with any warranty including but not limited to water proof feature advertised by manufacturer.
Your satisfaction is our priority. We provide hassle-free returns within 15 days of receiving the product if the buyer is dissatisfied with the purchase. The device has to be packed and shipped back in its original packaging and in the exact same condition as received in order to be eligible for return. Please check our return policy for more details on Returns.
All smartphones come with Free Shipping and Free Returns within United States unless otherwise specified. We do not sell or ship internationally.

Shipping Policies


Maya mobile phone will ship your order within one business day (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. There are no additional handling fees.Currently we do not provide international shipping.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight

Return & Refund Policies


Any damage from shipping must be disclosed to the seller within 48 hours of the phone arriving.
30 day warranty on hardware defects.
Maya mobile phone provide free return shipping if you have an issue covered by our warranty. Our warranty covers manufacturer defects, or an item received that is significantly not as described.
Our warranty does not cover physical damage, water damage, custom software, or buyers remorse. A restocking fee of 15% will be applied to these situations.
Devices must be returned in the condition they were received, and be free of account locks, passwords, or any personal info. Any return outside the scope of the covered warranty will be subject to a 15% restocking fee.


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