
RDX Cellular
On Swappa since
Location:
Richardson, TX
US
I ordered a mint phone. I got one with a scratch on the front. On the back I could have cared less, but on the front a large scratch is kind of a big deal. Now I just have to eat it. I would never buy anything from the seller again and I have read the negative comments in the reviews. Don't know if you should let this guy sell stuff on swappa. It makes you guys look bad. I'm done with all your nonsense and your PayPal horse shit. I'm marking the sale complete and you guys can go get bent.
Device was in the condition stated and presently meets all my expectations.
Phone is in excellent condition, seller shipped fast; 5 stars.
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Unfortunately, the phone I ordered did not come. My "new" phone was in fact used and re-boxed. I appreciate honesty... and did not get that from this company. At least efforts were made to correct the issue. I just hope that this stops and doesn't continue for future customers.
A nice phone from a great seller. The phone had a couple small issues which the seller addressed quickly. I will not hesitate to buy from them again.
Thank you everything seems to work great
Thank you! All good!
Phone was delivered in better condition than expected. No scratches or anything like that. Even with a pre-installed screen protector! 10/10!
I'm happy with my purchase.
About
RDX Cellular is an environmentally conscious retailer, whose focus is on putting quality refurbished smartphones and tablets in the hands of the consumer and reducing electronic waste in our landfills. Our smartphones pass strict diagnostics and are in perfect 100% functional condition. Buy with confidence!
Shipping Policies
We ship same day on all orders prior to 12PM CST
While we guarantee that we will ship your order on time, once the package is in the hands of the carrier we cannot be responsible for delays on the carrier side.
Orders after 12pm Friday will ship the next business day, which in most cases is Monday but may be Tuesday on a holiday weekend.
Regular Shipping = USPS First Class Mail
Expedited Shipping = USPS Priority Mail Express
Return & Refund Policies
30 day warranty on hardware defects.
Any damage from shipping must be disclosed to the seller within 48 hours of the phone arriving.
We will provide free return shipping if you have an issue covered by our warranty. Our warranty covers manufacturer defects such as ghost touches, bad mic or speaker etc.
If a buyer is initiating a return because they changed their mind, found a better price elsewhere, or didn't like the device, a restocking fee of 15% will be applied.
If the buyer is not satisfied with the condition of the device and wants a refund, a restocking fee of 15% will be charged to cover the shipping and insurance expenses. However, if the buyer opts for a replacement, nothing will be charged to the buyer.
Our warranty does not cover physical damage, water damage, custom software, or buyers remorse. A restocking fee of 15% will be applied to these situations.
Devices must be returned in the condition they were received, and be free of account locks, passwords, or any personal info. Any return outside the scope of the covered warranty will be subject to a 15% restocking fee.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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