RDX Cellular

RDX Cellular

On Swappa since June 12, 2019 (5 years, 10 months)

Location: Richardson, TX United States US


343 Reviews • 4.5 Stars
Sold: 1239 Bought: 0 Active: 24

- 5 / 5 stars

I am very happy with this phone. It came in great condition and fully operational. Thanks RDX!

- 5 / 5 stars

Thank you!

- 5 / 5 stars

Good communication. Post office issues prevented sale completion. Very prompt refund/resolution. Excellent customer service.

- 5 / 5 stars

Fast and easy

- 3 / 5 stars

it works perfectly there are some spots on the back of phone so i wouldnt exactly say it was mint condition

- 5 / 5 stars

slow to ship but phone is in mint condition as described.

- 1 / 5 stars

At first, I loved the phone but the advertisement was not accurate at all. Phone was listed as "Pristine " and it definitely was not. So, buyer please be aware and ask questions even if listed as perfect. The S pen that was included was scratched up pretty bad and the phone itself has scratches on the front screen. I reached out and asked for a partial refund to reflect condition of the phone. They initially agreed then backed out and demanded the phone back. They also claimed I was using "feedback extortion"? I am completely shocked with everything...the phone initially but as well as how they handled themselves. I will not be buying from them again.

- 5 / 5 stars

Exactly what I wanted and was expecting. Thanks.

- 3 / 5 stars

Came in with a password. Seller resolved the issue the next day. Other than that the device is perfect.

- 5 / 5 stars

Quick ship, product was as described. I have since bought another phone for a family member, great 5* seller.

About


RDX Cellular is an environmentally conscious retailer, whose focus is on putting quality refurbished smartphones and tablets in the hands of the consumer and reducing electronic waste in our landfills. Our smartphones pass strict diagnostics and are in perfect 100% functional condition. Buy with confidence!

Shipping Policies


We ship same day on all orders prior to 12PM CST
While we guarantee that we will ship your order on time, once the package is in the hands of the carrier we cannot be responsible for delays on the carrier side.
Orders after 12pm Friday will ship the next business day, which in most cases is Monday but may be Tuesday on a holiday weekend.
Regular Shipping = USPS First Class Mail
Expedited Shipping = USPS Priority Mail Express

Return & Refund Policies


30 day warranty on hardware defects.
Any damage from shipping must be disclosed to the seller within 48 hours of the phone arriving.
We will provide free return shipping if you have an issue covered by our warranty. Our warranty covers manufacturer defects such as ghost touches, bad mic or speaker etc.
If a buyer is initiating a return because they changed their mind, found a better price elsewhere, or didn't like the device, a restocking fee of 15% will be applied.
If the buyer is not satisfied with the condition of the device and wants a refund, a restocking fee of 15% will be charged to cover the shipping and insurance expenses. However, if the buyer opts for a replacement, nothing will be charged to the buyer.
Our warranty does not cover physical damage, water damage, custom software, or buyers remorse. A restocking fee of 15% will be applied to these situations.
Devices must be returned in the condition they were received, and be free of account locks, passwords, or any personal info. Any return outside the scope of the covered warranty will be subject to a 15% restocking fee.


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