Ved Wireless - JP Products LLC

Ved Wireless - JP Products LLC

On Swappa since Sept. 3, 2022 (2 years, 11 months)

Location: Frederick, MD United States US

Trusted


948 Reviews • 5.0 Stars
Sold: 3700 Bought: 0 Active: 47

- 5 / 5 stars

Phone was advertised as straight talk and tracfone, but was locked with tracfone, not seller's fault but custom service at tracfone wasn't able to help 1st time. I decided to try again and another rep was able to help solve the issue. Seller tried to help, but was out of their hands.

- 5 / 5 stars

was good. wish i received it a day earlier though.

- 5 / 5 stars

Perfect phone.

- 5 / 5 stars

The phone came quickly and was packed carefully. Everything was just as described

- 5 / 5 stars

The phone came very fast and in brand new condition, just as advertised. Thank you!

- 5 / 5 stars

Jj

- 5 / 5 stars

Yay phone

- 5 / 5 stars

Fast shipping, excellent packaging, item works as described and the one small scratch was specifically listed in the description, I found no other scratches the item is in great condition. Overall a very good deal and a great experience, thank you!

- 5 / 5 stars

Good seller!

- 1 / 5 stars

The seller was unresponsive for days once I told them that the screen was glitchy. They kept asking the same questions and not really addressing my concerns regarding the warranty or potential remedies. Once I decided to take the phone to a mac shop after texting back and forth with them for 8 days and replaced the screen, they told me that the warranty stops being active after someone else opens the phone. SO they basically dragged it out and  waited out the situation perhaps knowing that people will just give up. I realize that these are second hand products and things happen. But their conduct and lack of accountability leaves much to be desired. Incredibly frustrating.

About


Thoroughly Tested: Every device undergoes rigorous testing to ensure complete functionality.

Certified Guarantee: You'll receive the exact device as described, fully ready for activation with your carrier—100% guaranteed.

Fast Shipping: Orders placed on weekdays before 1 PM EST (excluding Mondays) will be shipped the same day. Please verify that your PayPal shipping address is correct, as we must ship to your confirmed PayPal address. This ensures the fastest delivery possible.

Important Note: If the device is listed with a specific carrier (rather than unlocked), we cannot guarantee its eligibility for unlocking.

Shipping Policies


We strive to ship same-day via USPS Ground Advantage for orders placed before 1 PM EST, excluding Saturdays.

Please note that we are not responsible for carrier delays. Since USPS does not guarantee delivery times for Ground Advantage, we will only contact USPS regarding delayed shipments after 14 business days from the shipping date.

Expedited Shipping via FedEx/UPS (2-day delivery) is available for $20, billed separately, upon request. Orders placed after 2 PM EST on Friday or on Saturday with expedited shipping will be shipped on Monday.

Return & Refund Policies


No Returns on Brand New Sealed Devices

Returns are accepted within 10 business days, but please review the following disclaimer:
PayPal no longer refunds the fees from the original payment when a refund is issued.

If a refund is requested due to a change of address or change of mind before the item ships, the refund will be issued minus any reimbursement fees we incur and deducting shipping costs.

If a refund is required due to a device issue that requires a return, we will cover the PayPal fee.


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