Waited longer than expected, asked them to expedite my shipping as I was without a phone. I waited 5 business days. Received my phone today and I have to say that I'm impressed with the quality of the phone and I would recommend Swappa and this company to anyone.

Took a week to deliver. Phone's bluetooth and wifi is barely functional.

Phone was not ready to activate through sprint. Has to be brought into sprint to reprogram to their network.

Seller was responsive and accpepted my returns with no issue.
However 1st phone was icloud locked.
Seller then replaced with phone that rattled and home button not set right.
Seller refunded me.

Fair conditions can be arguable, so I dont want to go into details. I’d call the device functional, which works for us as it’s an introductory device for my son. Shipping was fast, though there wasn’t any communication from the seller, which I found disappointing. Overall, I’m satisfied, but left wishing this went a bit better. My son is thrilled though and the battery life isn’t terrible for an older iPhone, which is a plus.

phone was unusable seller issued refund but it took a lot of work on my part for things to be completed satisfactory

Battery was kind of messed up so I needed to buy a new one

Phone was as advertised. Delivered promptly with free expedited shipping. Unfortunately, the charger provided did not work (and was not OEM).

Received phone fast, only issue I had was that it did not have the s-pen with the device, which was ok but it would have been nice to know ahead of time that it wasn't included, especially considering the pictures included the s-pen.

They provided good customer service.