GrabOurDeals
On Swappa since
Location:
Flushing, NY
US
Enterprise
Reviews
Perfect, just as advertised. Prompt shipping.
Perfect, just as advertised. Prompt shipping.
Good and timely
Looks good and as described, thanks so much!
Looks good and as described, thanks so much!
Great deal, thanks!
I learned a valuable lesson.......carefully check every detail before you purchase.
I didn't realize this was a LOCKED phone until I tried to activate it. The gymnastics I had to go thru to activate my phone was really trying.
Not completely the sellers fault, so I gave the transaction a Neutral rating.
Update to these comments. After the texting between myself and this seller, they very graciously gave me a 100% refund after I returned the phone. I appreciate their actions and will upgrade my rating for this transaction.
All good!
ty
Exactly as described. Thanks!
About
Delta is looking to expand into the e-commerce space. We take pride in our certifications and the quality of our service:
Authorized CTIA-WISE Certified Service Center
SERI & R2v3 Certified
ISO 14001, 45001, and 9001 Certified
Our technicians are also WISE Certified Professionals
Shipping Policies
We ship by USPS, FedEx, and UPS
Return & Refund Policies
Purchase Protection & Eligibility
- All purchases qualify for PayPal Purchase Protection, ensuring items arrive as advertised.
- If an item is not as described, it may be returned for a refund per return conditions below.
Returns & Cancellations
- Returns must adhere to Swappa policies and the item’s original condition.
- Cancellations incur a fee: 3.49% + $0.49 (domestic) or 5% (international).
- Refunds accepted within 14 days of delivery, with:
- A 10% restocking fee or $15 minimum.
- 30% restocking fee if a new item is opened.
- Damaged items must be reported within 1 day of receipt—claims beyond this timeframe fall under buyer responsibility.
Warranty & Repairs
- A 14-day warranty covers defects; repairs or replacements will be provided.
- Unauthorized repairs void warranty. If repair/replacement isn’t possible, a refund will be issued.
IMEI/Serial & Fraud Prevention
- IMEI/serial numbers are shared via Swappa messages before shipping.
- Returns with unmatched IMEI/serials will not be accepted.
- Claims of non-receipt result in IMEI being blacklisted as lost/stolen.
- Fraudulent activity is reported to relevant authorities, including PayPal and IC3.
Return Condition & Restocking Fees
- Items must be returned in original condition with all accessories.
- Returns missing components may incur up to a 50% restocking fee.
- Issues must be reported within 1 day; failure to do so may affect return eligibility.
- Buyer mishandling (physical or liquid damage) may lead to up to a 50% restocking fee.
- Returns beyond 14 days without reported issues may also incur up to a 50% restocking fee.
Return Process & Shipping
- Buyers are responsible for safe packing/shipping; tracking & insurance recommended.
- Devices must be reset before return to avoid additional fees:
- iPhone/iPad: Settings ? General ? Reset ? Erase All Content & Settings
- Samsung: Settings ? About ? Reset
- Failure to reset may result in a 50% restocking fee.
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