Gari Frost LLC
On Swappa since
Location:
Tamarac
US
Trusted Enterprise
This is extremely disappointing and unacceptable.
The listing claimed “Good Condition,” but what I received is nowhere close to that. I can tolerate minor scratches around the body as expected with a used phone, but this device has a clearly visible dent on the screen, which should have been disclosed.
Even worse, the phone is barely usable for basic communication. The speaker cracks and distorts during calls, and the call audio frequently breaks up as if there is a serious microphone issue. Calls randomly cut in and out, making it impossible to have a normal conversation.
This is not “good condition” in any reasonable sense—it feels like a damaged device that should have been listed as “for parts” or at best “poor condition.” I expected a functional phone, not something that fails at its most basic purpose: making calls.
I’m very frustrated with this purchase.
El dispositivo no esta como en las fotos y me da problemas cuando se actualiza se reinicia a cada momento luego del mensage de actualizar dispositivo
Device received in great condition as advertised. Prompt and safe shipping. Very happy with my purchase.
Phone received as described. Mint condition and shipped right away. Would recommend this seller 100% Thank you!
Device came exactly as described!
Great customer service!
Thanks
Phone is in condition as described.
Device as described
This has been a frustrating experience. I did finally receive my order. Glad to be finished with the seller and Swappa for allowing this lengthy delay to happen.
About
We are a mobile technology retailer specializing in providing our customers with an extensive range of devices. Our store sources devices from the trade-in market, where we have a team of experts who carefully select the best devices to be put through our rigorous classification process.
Our classification process includes a comprehensive 29-point diagnostic test and a physical examination. During this process, we test the devices for battery life, display quality, camera performance, and other essential features that are important for our customers. This process ensures that only high-quality devices make it to our shelves.
Once our experts have classified the devices, we pass on the savings to our customers by offering them at a discounted price. We believe that our customers deserve the best possible shopping experience, and we are committed to providing that. Our aim is to make sure that our customers can purchase a device that meets their needs and provides them with the best value for their money.
When you shop with us, you can rest assured that you're getting a top-quality device that has been carefully examined for quality. Our selection of devices includes smartphones, tablets, and wearable devices, making us your one-stop shop for all your mobile technology needs. We are a retailer specializing in selling a wide range of mobile technology devices, including smartphones, tablets, and wearable devices.
Shipping Policies
We offer free shipping via Ground Advantage Mail to make our products more convenient and valuable for you.
Return & Refund Policies
At our company, we make every effort to make our customers happy. However, we understand that sometimes, returns are necessary. That's why we offer full refunds for any returned items. It's important to note that if you decide to return your purchase simply because you changed your mind, we will apply a restocking fee of 15%. This fee is only applicable in cases of buyer's remorse.
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