
Consumer Electronics
On Swappa since
Location:
Raleigh, NC
US
Seller cancelled the sale due to not having the product in stock that they sold. They gave me a bunch of options and seemed very apologetic. I opted for a refund which they hastily obliged.
Overall I'm bummed out, but it was still a positive transaction.
I bought a mint condition Google Pixel. It was shipped promptly. The phone appeared to be in perfect condition. However, there was a problem with the speakers (they were very quiet, even when on speaker phone or when using headphones). It was also quick to overheat and very slow to charge. I contacted the seller asking for a replacement. They agreed to replace the phone, so I sent the original back. 5 days after the original phone was delivered to the seller, I still hadn't heard from them about the replacement. When I contacted the seller asking for the order status, they told me that there was a mistake in their inventory and they didn't have a replacement. They issued a full refund within days. However, it was frustrating that the seller was slow to communicate (and did not communicate until I contacted them); because of that, the process took much longer than necessary.
Great seller, thank you!
A+
There was a little more scuffing on the phone than what I would have considered 'good' under swappa description. Being that it was a phone from a commercial reseller, original pictures weren't on the listing. Oh well...
*edit* It turns out the phone I bought wasn't a Google Edition Pixel phone as advertised... I'm going to contact the company for a refund.
Accurate description, great packaging, very good shape.
Perfect!
Decent phone, but was promised Priority Shipping in the description and that did not happen.
Very fast delivery and awesome customer service when I made a mistake on the order 10 out of 10 will shop again!
My son is all smiles!!!!!! Great phone.
About
Consumer Electronics is leading the mobile industry by offering the highest quality products. We focus on customer satisfaction and guarantee the quality of our products. Each device received in our facility is fully tested, sanitized. Devices are rigorously inspected through our 30-point quality control process to ensure the highest quality. All devices include our 30-day money back guarantee. Feel free to contact us if you have any questions.
Shipping Policies
All devices are shipped from Stanton, CA. Device will be shipped out within 1 business day. Devices are delivered within 3-5 business days after shipping. International buyers, please contact us before purchasing.
Return & Refund Policies
We guarantee our products and offer a 30-day warranty on each device. Customer is responsible for return shipping costs. We want to make sure every customer is satisfied. If you ever have issues, please contact us and we will resolve the matter immediately.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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