
Consumer Electronics
On Swappa since
Location:
Raleigh, NC
US
Product is as advertised, however shipping was far less than satisfactory
The first phone they sent me was for the wrong carrier. After I contacted them they handled the return in a timely manner and paid for return shipping. Mistakes happen and they did a good job correcting it. The actual phone was in great condition as advertised.
Fast !
Quick and great customer service !
My Note4 arrived right on time and in a condition as described. The metal frame has some scratches, but the screen is flawless. Phone works well. I would purchase from this seller again.
Response and delivery was as advertised. No issues.
Bad seller, they sale iPhone X for $840 and I paid for them ready but after that They canceled it without let me know the reason, and then they sale that iPhone X again for $989.
I ordered an AT&T phone but they provided a Verizon phone. I requested a partial refund which they agreed to investigate, but ultimately stated that a partial refund was not possible, only a return. They then attempted to get me to pay for return shipping which I refused and said that at a minimum their proposal should have offered to pay for all shipping, ideally first providing the device I ordered. Additionally, due to the delays and receiving the wrong device, I had to pay for Verizon service to keep my number and use of available phone.
Bottom line, they sent me the wrong device, I'm out my time and money for their mistake, and they are unwilling to offer a partial refund even for an amount less than it would cost them in shipping for the return device and new device.
I am not super happy since the screen was malfunctioning when it arrived. It cost me $140 at a local vendor to replace the screen. They only compensated me $50. So the phone cost me $90 more than it should have.
great seller. Phone works perfect and looks great.
About
Consumer Electronics is leading the mobile industry by offering the highest quality products. We focus on customer satisfaction and guarantee the quality of our products. Each device received in our facility is fully tested, sanitized. Devices are rigorously inspected through our 30-point quality control process to ensure the highest quality. All devices include our 30-day money back guarantee. Feel free to contact us if you have any questions.
Shipping Policies
All devices are shipped from Stanton, CA. Device will be shipped out within 1 business day. Devices are delivered within 3-5 business days after shipping. International buyers, please contact us before purchasing.
Return & Refund Policies
We guarantee our products and offer a 30-day warranty on each device. Customer is responsible for return shipping costs. We want to make sure every customer is satisfied. If you ever have issues, please contact us and we will resolve the matter immediately.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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