Reviews

All (13639) Positive (12648) Neutral (593) Negative (398)

- 5 / 5 stars

Arrived fast and was as described.

Advanced Cellular - Dec 30, 2018 *

- 5 / 5 stars

Flawless transaction and the phone is in excellent condition as advertised.

Karen M. - Dec 30, 2018 *

- 5 / 5 stars

Arrived on time, works well, great phone.

Renee P. - Dec 30, 2018 *

- 5 / 5 stars

phone shipped fast and works well so far

york t. - Dec 30, 2018 *

- 5 / 5 stars

Great customer service. I requested expedited shipping by email and they got back to me within the hour and processed my request immediately. Phone arrived on time and in good condition.

Maile S. - Dec 30, 2018 *

- 5 / 5 stars

The phone really was in great "9/10" condition as described. In addition to the extremely light screen scratches that were noted in the posting, there were a couple of nicks in the housing where the edge meets the screen and the camera flash lens was scratched up, but nothing to complain about and nothing you'd notice without looking for flaws. It was clear the previous owner kept the phone in a case. The AMOLED screen has some noticeable burn-in from the keyboard and notifications bar from its original owner's ~year of use but it's not too distracting. No other flaws. I'm definitely happy with my purchase.

Michael S. - Dec 30, 2018 *

- 5 / 5 stars

The phone arrived promptly and works great! Thanks!

Bethany M. - Dec 30, 2018 *

- 5 / 5 stars

Received in mint condition. Phone is functioning well. Phone wasn't wiped completely. Last user's gmail account was still activated. I removed his info from the phone.

Dawn J. - Dec 30, 2018 *

- 5 / 5 stars

The item was shipped quickly. The condition of the phone was as advertised. Would purchase from this seller again.

George S. - Dec 30, 2018 *

- 5 / 5 stars

Phone is in excellent condition, working great and got here in no time. Thanks!

ac2dak4 - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.