Reviews

All (13639) Positive (12648) Neutral (593) Negative (398)

- 3 / 5 stars

Unfortunately the product arrived defective. Headphone jack and rear-facing camera focus didn't work. Otherwise flawless, no cosmetic or screen issues. In my mind it's an understandable mistake, as those problems aren't obvious without a thorough inspection. On the up side, the refund was a breeze. Seller responded right away, sent me a prepaid shipping label via email to return. Didn't even have to pay for shipping, just an envelope. Asked for a refund and got it soon after. Shame the phone wasn't good but at least the company made it right quickly and politely.

Peter N. - Dec 30, 2018 *

- 5 / 5 stars

Good seller. The phone was as describes (Mint condition). No problems with the phone so far. Everything seems good. Shipping was prompt. Very satisfy.

Yan G. - Dec 30, 2018 *

- 5 / 5 stars

Even though I encountered some unexplained issues on my end, these guys promptly addressed any concerns and worked with me to overcome my obstacles and to complete a smooth transaction. Within a couple of hours of payment confirmation, I had a tracking number. Within a couple of days, I had the item in hand, exactly as described. I will go out of my way to deal with these guys again!

Joe H. - Dec 30, 2018 *

- 5 / 5 stars

Arrived as described transaction

Seth M. - Dec 30, 2018 *

- 5 / 5 stars

Color I ordered was out of stock. Seller was very prompt and courteous in issuing a refund. Thank you.

Solamente Jeff - Dec 30, 2018 *

- 5 / 5 stars

Excellent company to deal with, responded promptly to my emails.

Paul B. - Dec 30, 2018 *

- 5 / 5 stars

Quick delivery and condition of product is as stated. Thank you.

Huot T. - Dec 30, 2018 *

- 5 / 5 stars

Product as described.

CPR Roseville MN - Dec 30, 2018 *

- 5 / 5 stars

Great seller. Product as described. Thanks.

Shayne B. - Dec 30, 2018 *

- 3 / 5 stars

Meh. This should have come with a charger at this price.

Kyle H. - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.