We Buy Mobile Corp
On Swappa since
Location:
Jacksonville, FL
US
Enterprise
The phone does not have an original screen. I can't unlock it because the bottom part of the screen does not function correctly. If it is plugged in, it randomly opens multiple apps like part of the screen is being pressed. You would think the seller would check functionality and genuine parts.
Se le consultó al vendedor si el equipo mostraba la información de la batería y no respondió con claridad. Me parece que fue engañoso. Nada conforme.
Battery had over 300 cycle counts. Dies within hours.
I will never buy or sale from swappa
Phone not as described. Seller not customer friendly. Tried to return and did not accept return.
Thanks for sending the device so quickly.
However, I am disappointed with the scratches I saw on the side of the device, very deep scratches that show the silver interior of the device. You failed to show any up close pictures of any cosmetic damage. I will not be purchasing any more items from you or from Swappa. Thanks.
Got refund successfully
Phone had battery in poor condition. Not as advertised. Seller offered to ship and fix
They sent me a phone with a drained battery and multiple visible defects. I would avoid this seller.
Phone had problems that made it unusable, seller never responded.
About
We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.
All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.
If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.
Shipping Policies
Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 5% restocking fee or $10, whichever is greater.
Orders received Mon - Fri by 12pm EST or Sat by 10am EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.
Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.
Return & Refund Policies
Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 5% restocking fee or $10, whichever is greater.
Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.
Returns for a refund are accepted within 14 days from the date of delivery and a 5% restocking fee or minimum $10 will be applied. 30% restocking fee applies to new items returned opened.
We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.
In the event we are unable to repair/replace the device, a refund will be issued.
The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.
Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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