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Sloppy business practices and terrible customer service...I messaged the seller immediately after the transaction was paid that paypal didn't let me select my work address for shipping and it took several requests throughout the whole day to reverse the sale and then Pangea forgot to set the phone's status back to active and then ended up selling the phone out from under me.

Fraudulent seller, beware! They canceled the purchase after payment was made and address was confirmed and blamed a "glitch in their system". I missed out on another sale because of this - in addition, Swappa staff did nothing to stand by their buyers and sellers contract. Very bad business practice by seller and Swappa - back to Ebay where they hold sellers responsible for shipping products they sell.

Seller cancelled item citing "inventory issues" after payment and address were completed and verified.

Seller canceled sale and called it a mistake. Steer clear of this seller.

They cancelled my transaction a day after I paid and verified my shipping address without reason.

Defective phone

The first phone I purchased was not functioning properly (ear piece) and the second phone was sent in the wrong color and the battery life was low.

Started off very good. Very responsive at first. They took the money from PayPal, but then re-called the item and cancelled the sale on the day that it was supposed to be delivered. FedEx told us that the seller recalled the time. I called the number that they have listed on PayPayl, but the person who answered the phone told me that he was not the seller. He mentioned that he was getting a lot of phone calls about phone and other times sold on E-bay (I know this was done on Swappa). He thought the seller was a Scammer. Anyhow, I am really disappointed that they recalled the item. I will get my money from PayPal, but this is not how you do business. The phone was for my employee travelling abroad who really needed it. Now it is too late to order another one. Can't tell for sure if they seller is a scammer, but definitely not the way to do business.

iPhone screen was unresponsive when I received it. I have to press the power, volume up, and volume down to turn it off. Sometimes that gets the screen to respond, sometimes it doesn’t. Very disappointed in the quality. Haven’t received a response from my comment after 2 days from seller.