The Phone Nest
On Swappa since
Location:
Brooklyn NY
US
Item arrived as described. Fast shipping. Smooth transaction. I recommended this seller!!
Product as described, shipped very quickly. Highly recommend!
Phone came as described, been working great.
Product arrived quickly and in condition shared on posting. Very pleased with everything. I’d certainly purchase from them again.
Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.
Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.
Came as listed!
Phone had a damaged charging port, I noticed immediately and contacted the seller within hours of receiving shipment. When I contacted the seller for a refund he was combative and rude, accused me of lying, then tried to charge me a 15% restock fee that was not mentioned in the original listing. Swappa had to advise him not to charge an undisclosed restock fee.
After he received the returned phone and proving there was an issue with the charge port (he uploaded a picture of the phone that confirmed the video showing the issue I added to the sale page) he still insisted phone was not damaged. Eventually I got a full refund but the experience was enough to put me off buying anything on Swappa again. Avoid this seller.
Smooth process
Just like it was listed! Looks incredible and has everything that was promised. I hope I don't have to buy again but if I do I'd buy again from this seller.
About
Your reliable source for certified new and gently used smartphones at competitive prices. We specialize in fully tested, 100% functional devices, so you can shop with confidence every time. Each phone is carefully inspected, professionally cleaned, and ready to ship—often the same day.
?? 100% Fully Functional Devices
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? Trusted Seller with Outstanding Reviews
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Whether you’re upgrading, replacing a device, or purchasing your first smartphone, we have the right phone ready for you. Thank you for choosing us!
Shipping Policies
Orders are processed and shipped within one business day of purchase. Please note that we are closed on weekends and holidays, so orders placed during those times will be shipped the next business day.
Return & Refund Policies
Returns are accepted within 14 days of delivery. Items must be returned in the same condition in which they were received, with all account locks removed (including iCloud, Find My iPhone, and Google accounts).
A 15% restocking fee may apply to approved returns.
Orders placed with an incorrect shipping address that require cancellation will be subject to a 5% cancellation fee.
If an order is canceled after payment has been processed, a 5% PayPal processing fee will be deducted from the refund.
All sales are final and binding once completed.
Please feel free to contact us with any questions prior to purchasing—we’re happy to assist and ensure a smooth experience.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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