The Phone Nest

The Phone Nest

On Swappa since May 6, 2014 (11 years)

Location: Brooklyn NY United States US


1794 Reviews • 5.0 Stars
Sold: 5344 Bought: 0 Active: 59

- 5 / 5 stars

Product as described, shipped very quickly. Highly recommend!

- 5 / 5 stars

Phone came as described, been working great.

- 5 / 5 stars

Product arrived quickly and in condition shared on posting. Very pleased with everything. I’d certainly purchase from them again.

- 5 / 5 stars

Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.

- 5 / 5 stars

Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.

- 5 / 5 stars

Came as listed!

- 1 / 5 stars

Phone had a damaged charging port, I noticed immediately and contacted the seller within hours of receiving shipment. When I contacted the seller for a refund he was combative and rude, accused me of lying, then tried to charge me a 15% restock fee that was not mentioned in the original listing. Swappa had to advise him not to charge an undisclosed restock fee.
After he received the returned phone and proving there was an issue with the charge port (he uploaded a picture of the phone that confirmed the video showing the issue I added to the sale page) he still insisted phone was not damaged. Eventually I got a full refund but the experience was enough to put me off buying anything on Swappa again. Avoid this seller.

- 5 / 5 stars

Smooth process

- 5 / 5 stars

Just like it was listed! Looks incredible and has everything that was promised. I hope I don't have to buy again but if I do I'd buy again from this seller.

- 5 / 5 stars

Item as described and sent promptly

About


Your trusted source for certified new and gently used smartphones at great prices. We specialize in thoroughly tested, fully functional devices, so you can buy with total confidence. Each item is carefully inspected, cleaned, and ready to ship fast—often the same day!

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Whether you're upgrading, replacing, or buying your first device, we’ve got your next phone ready to ring. Thanks for choosing us!

Shipping Policies


Orders are processed and shipped within one business day of purchase. Please note that we are closed on weekends and holidays, so orders placed during those times will be shipped the next business day.

Return & Refund Policies


We accept returns within 14 days of delivery. Items must be returned in the same condition as received, with no locks (iCloud, Find My iPhone, or Google account) remaining on the device.

A 15% restocking fee may apply to returned items.

Orders placed with an incorrect address that need to be canceled will incur a 4.5% cancellation fee.

If an order is canceled after payment, a 4.5% PayPal processing fee will be deducted from the refund.

All sales are considered final and binding.

Please reach out if you have any questions before purchasing—we’re here to help!


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