
JVEP
On Swappa since
Location:
Brooklyn NY
US
Item arrived as described. Fast shipping. Smooth transaction. I recommended this seller!!
Product as described, shipped very quickly. Highly recommend!
Phone came as described, been working great.
Product arrived quickly and in condition shared on posting. Very pleased with everything. I’d certainly purchase from them again.
Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.
Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.
Came as listed!
Phone had a damaged charging port, I noticed immediately and contacted the seller within hours of receiving shipment. When I contacted the seller for a refund he was combative and rude, accused me of lying, then tried to charge me a 15% restock fee that was not mentioned in the original listing. Swappa had to advise him not to charge an undisclosed restock fee.
After he received the returned phone and proving there was an issue with the charge port (he uploaded a picture of the phone that confirmed the video showing the issue I added to the sale page) he still insisted phone was not damaged. Eventually I got a full refund but the experience was enough to put me off buying anything on Swappa again. Avoid this seller.
Smooth process
Just like it was listed! Looks incredible and has everything that was promised. I hope I don't have to buy again but if I do I'd buy again from this seller.
About
We are a wholesale company and online retailer.
Shipping Policies
We ship within one business day. We are closed on weekends and holidays.
Return & Refund Policies
14 days. Item returned must be in the same condition as received. iCloud/FMi Lock/Google Locks must be removed prior to returning.
A Restocking fee for 15% may apply.
If you enter a wrong address and if we need to cancel the sale, a 4% fee will be deducted.
PayPal charges 4.5% for cancellations and this will be deducted from the sale if an order is canceled after purchase. All sales are binding.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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