Coconutech LLC
On Swappa since
Location:
Boca Raton, FL
US
Overall would have been a perfect sale, if not more one major thing. The service was good and shipping was fast but the seller sold me a phone that still had money owned on it, so now I am stick with a phone that can not be unlocked.
Phone arrived on time AND very well packed! Thank you very much. Really appreciate the prompt shipping. Phone was as described. No surprises. They even included a free charger though it wasn't listed as being included. So now I have two, Haha!!
(no additional description provided)
Ended up returning the phone, but seller was very fast with communication and made the return process extremely easy. Would definitely buy from again.
The seller was great, I made an error upon purchase and they helped me fix it. The phones were in the best shape for used phones, I couldn't believe it, my kids are so happy, thank you.
The phone was in such great shape, it looked brand new. I am very pleased with the purchase!
Fantastic seller to work with! Phone arrived early and they answered any questions promptly. Would highly recommend buying from this seller.
The phone is in excellent condition as advertised. It looks brand new and arrived quickly in the mail. It seems to be working great, and I am very happy with the purchase. Thank you!
The phone is like new, not a scratch and works perfectly! It was shipped immediately and arrived in 4 days even though a major hurricane went through the sellers area and it was a holiday weekend! Great service, thanks!
Took a while to get responses but was happy to see how great the phone is.
About
We are proud of our green identity by being able to avoid "tech waste" and giving used phones a purpose. We try to make everything in the process as green as possible!
Based in south Florida, we're a family business that has grown significantly with our outstanding customer services, prices and quality devices. Collectively the owners have more than 12 years of experience with cell phones in general.
Our trained warehouse staff makes sure devices go through the most thorough of inspections, to make sure that our customers are happy with what they receive.
For our previous feedback history here on Swappa please access:
https://swappa.com/user/PSD703/profile
Shipping Policies
** Same day shipping if ordered and paid before 2pm EST (business day) **
If you haven't met our cut off time, we will ship your device in the next business day.
We ship with USPS First-class -> 2 to 5 business days depending where you are in the US
If you'd like to receive your item faster with USPS Priority -> 1 to 3 business days, please contact us. An additional charge of $10 will be due for handling/shipping.
Return & Refund Policies
We believe in fairness and we don't want our customers to have a device they don't like. We know how frustrating it is when you get an item that does not correspond with what you wanted. Returns happens in very rare occasions, but when they do, here is our policy:
Where the device doesn't match the description of the listing or where there is a defect not otherwise specified by us, please let us know within 3 calendar days of receiving the device. We will provide you with a shipping label and a full refund upon receiving the device back. No fees or charges of any kind will apply.
30 DAYS WARRANTY
Our FREE 30 DAYS WARRANTY is offered as part of our Subscription Program (no long term contract, you may cancel it at any time). If you wish this warranty to be valid and have effect please contact us for further details after your purchase.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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