There are lots of places to sell your gently used tech online, but if you aren’t sure about the quality of buyers you may be setting yourself up for trouble. You should have two requirements if you are thinking about selling something online.
First, you should look for an active marketplace, because finding an active marketplace means you stand a better chance of a quick sale. Second, and perhaps equally important, is that you should be looking for a marketplace with quality buyers because an active marketplace alone isn’t helpful.
Having quality buyers means less worrying about low-ball offers and not dealing with jerks. Or more direct, having quality buyers means a safer selling experience. We make it a habit to talk constantly with our sellers, getting feedback to prioritize new features and to see how we can make their experience even better. One thing we often hear is that Swappa has some of the best buyers out there.
This is why Swappa buyers are better
Swappa buyers are better because they are real people looking for a good deal on gently used tech. They are buyers that simply do not want to pay more than they should. A few other reasons why we believe Swappa buyers are better are as follows;
- Swappa buyers know what they want.
- Swappa buyers are often repeat customers.
- Swappa buyers are reliable and trustworthy.
But there is a bit more to this — better buyers attract better sellers, and better sellers attract better buyers. It is all about the overall community.
A better community, with a little help from Swappa
Some of the reasons why Swappa attracts better buyers connect back to our wonderful support team and our policies.
Swappa has top-notch customer support
For example, our support team works around the clock assisting buyers (and sellers) with any questions or concerns. And, unlike some other support teams — the Swappa support team aims to reply in minutes, as opposed to hours or days. The Swappa support team is also busy reviewing listings for approval, which includes checking for verification images, checking the ESN/IMEI, making sure the device meets our criteria requirements and looking at the account history of the seller.
Swappa has policies designed to improve your experience
Our “No Junk, No Jerks” policy applies equally to buyers and sellers. As its name suggests, Swappa’s listing review process ensures that no junk is sold in our marketplace. The “No Jerks” part of this policy is a bit more obvious. But in case you need some clarification — if you’re being a jerk, you’ll be shown the door because Swappa prefers those who play nicely with others.
Any online marketplace can claim to have the best buyers or a great community of buyers and sellers, but Swappa backs it up with a Trustpilot rating of Excellent. We encourage you to follow the link below and read some of the reviews left by other members of the Swappa community. And, you can also reach out to our support team if you have any questions.
