Swappa is looking for a Moderator

Swappa is looking for a Moderator

Swappa is hiring! We’re looking for a part time moderator to join our growing team. This is a part-time, work-from-wherever job with modest pay. This is good supplemental work or a great opportunity for a college student, for instance.

The Position

We’re looking to fill the following time slots:

  • Sunday: 7A – 1P
  • Monday 7A – 1P
  • Tuesday – 1P – 7P
  • Saturday: 1P – 7P
(all times in central standard)

The Work

The primary goal of a Swappa Moderator is to help keep Swappa a safe and easy place to buy and sell mobile devices. Our moderators provide help and guidance to buyers and sellers, prevent potential scammers, and overall make Swappa a better place to buy and sell. This is accomplished by monitoring and reviewing Swappa listings, comments, events, and responding to users and situations in a timely and helpful manner.

Requirements and preferences:

  • Willing to work scheduled as outlined above
  • Willing to work 5 days per week
  • Some customer service or moderation experience, or community / forum involvement
  • Good communication skills, including spelling and written English
  • Basic understanding of cell phone carriers and technology
  • Patient and friendly
  • Reliability is very important
  • You must be 18 years or older to apply

Note: Swappa runs 24 / 7 / 365. So does our moderation team. This means we work on holidays. If you can’t / won’t work most holidays (that fall on your normal shift days) then this job probably isn’t a good fit.


Application Closed