The Position
We’re looking to fill the following time slots:
- Sunday: 7A – 1P
- Monday 7A – 1P
- Tuesday – 1P – 7P
- Saturday: 1P – 7P
The Work
The primary goal of a Swappa Moderator is to help keep Swappa a safe and easy place to buy and sell mobile devices. Our moderators provide help and guidance to buyers and sellers, prevent potential scammers, and overall make Swappa a better place to buy and sell. This is accomplished by monitoring and reviewing Swappa listings, comments, events, and responding to users and situations in a timely and helpful manner.
Requirements and preferences:
- Willing to work scheduled as outlined above
- Willing to work 5 days per week
- Some customer service or moderation experience, or community / forum involvement
- Good communication skills, including spelling and written English
- Basic understanding of cell phone carriers and technology
- Patient and friendly
- Reliability is very important
- You must be 18 years or older to apply
Note: Swappa runs 24 / 7 / 365. So does our moderation team. This means we work on holidays. If you can’t / won’t work most holidays (that fall on your normal shift days) then this job probably isn’t a good fit.
Interested?
Application Closed