Swappa is looking for a Moderator

Swappa is hiring! We’re looking for a part time moderator to join our growing team. This is a part-time, work-from-wherever job with modest pay. This is good supplemental work or a great opportunity for a college student, for instance.

The Position

We’re looking to fill the following time slots:

• Sunday: 7A – 1P
• Monday 7A – 1P
• Tuesday – 1P – 7P
• Saturday: 1P – 7P

The Work

The primary goal of a Swappa Moderator is to help keep Swappa a safe and easy place to buy and sell mobile devices. Our moderators provide help and guidance to buyers and sellers, prevent potential scammers, and overall make Swappa a better place to buy and sell. This is accomplished by monitoring and reviewing Swappa listings, comments, events, and responding to users and situations in a timely and helpful manner.

Requirements and preferences:

• Willing to work scheduled as outlined above
• Willing to work 5 days per week
• Some customer service or moderation experience, or community / forum involvement
• Good communication skills, including spelling and written English
• Basic understanding of cell phone carriers and technology
• Patient and friendly
• Reliability is very important
• You must be 18 years or older to apply

Note: Swappa runs 24 / 7 / 365. So does our moderation team. This means we work on holidays. If you can’t / won’t work most holidays (that fall on your normal shift days) then this job probably isn’t a good fit.

Interested?

Application Closed