It’s the Best Time of the Year
The holidays are among us. Break out the colorful decorations, ugly Christmas sweaters, and eggnog. It’s the time for giving and mobile tech is on the top of Santa’s list.
Below are a few things to keep in mind when buying and selling on Swappa during the holidays:
Sellers have two full business days to ship. Make sure to discuss paying for expedited shipping on the sale page if needed. Keep in mind that shipping companies do run into delays during the holidays that could lead to longer-than-average shipments.
If a seller ships the device within our required shipping time and it arrives as advertised but did not make it to you before Christmas, this is NOT a valid reason for a return.
Sales around this time of year tend to be gifts. Make sure to ship devices in a timely manner. Remember, our shipping policy requires that the device be shipped within two business days.
Communication is the key to a good sale. Good sales lead to happy buyers. Happy buyers lead to positive reviews. This makes everyone involved happy. Therefore, communicate information such as estimated delivery dates and the tracking number on the sale page.
Oh no, I need help!
Our support staff is always ready to assist you. If you hit a snag during any part of the buying or selling process, email us at [email protected] We’ll do our best to keep Santa on schedule and the sale moving in the right direction!
Happy Holidays from all of us at Swappa!