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I couldn’t be happier with this purchase! The laptop arrived in perfect condition, exactly as described. No scratches, no wear and tear—just like new. The M1 chip runs flawlessly, and the 97% battery life is a huge plus. The extras were a wonderful bonus—2 covers, case holders, and keyboard covers, all in fantastic shape. The communication was clear and reassuring throughout the process, and I’m really impressed with how smoothly everything went. She’s a beautiful human being too, and it made the whole experience even better!