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MNE ELECTRONIC LLC

MNE ELECTRONIC LLC

On Swappa since Oct. 15, 2018 (5 years, 6 months)

Location: Pflugerville, TX United States US

Profile code: EGV264


586 Reviews • 5.0 Stars
Sold: 0 Bought: 4 Active: 0

- 1 / 5 stars

If the item has issues, good luck with this seller. I bought an unlocked iPad failed to activate (checked at apple and carrier stores separately), item not as described. then seller fought me to try and make me pay return fees (I didn’t, swappa sided with me which is justified) and dragged their feet with the refund. At first wanted me to mail it back out of my pocket so they could "make sure it doesn't work". Very sketchy business practices and long response times. One of the worst sellers I’ve dealt with over years of buying online. Own up to your mistakes and just refund bad items.

- 1 / 5 stars

Responsive seller, fast shipment. Confusion when product arrived regarding a logged in account vs. factory reset machine. There was an iCloud account already attached to the machine, but it was removed once we put in a ticket. Thanks

- 1 / 5 stars

This is used. Probably lightly used based on the very minor scratches on the bottom in the back of the phone. But still used. This phone was advertised as new, and I will not look past dishonesty. Avoid.

- 1 / 5 stars

Seller sold a tab that can not be used because it is permanently locked by an app company. Ridiculous that the seller did not mention this tablet is an tablet built with an app meant for another company. This tablet can not be used, can not be unlocked and waste of fund. I would like to know what can be done about it

- 1 / 5 stars

Bought Apple Watch. Never was able to get it to work correctly. Wouldn’t notice it being on my wrist. Followed all the online steps to fix it. Reached out multiple times to seller with very little help or care.

- 1 / 5 stars

Seller scammed us. Sent us a phone that was severly not as described in multiple ways. Did not attempt to help or return the phone and fought paypal so we could not get a refund.

Screen was not original
Back glass was incredibly damaged
Rear camera lens was replaced and not installed properly ruining water seal
Screen was separating from phone
Frame was bent

Not the same phone that was pictured in listing and NOT in good condition

- 1 / 5 stars

Poor communication and late shipping! Phone works excellent!

- 1 / 5 stars

Buyer beware. This seller sold a phone which turned out to be locked by the carrier and reported as stolen. To his credit (and the only positive thing he did) he contacted me to inform me of the phone’s issues and offered a full refund and return shipping to be paid. It was extremely poor communication as he demanded the phone back. Upon return, he did refund the price of the phone but never the shipping costs. He never offered to replace the phone, an apology, or assistance of any sort. In fact, he acted as if he were the one being inconvenienced by the whole process. Shady “business” practices at best. Buyer beware as I would not recommend.

- 1 / 5 stars

I purchased the phone on 6 May and paid for express shipping; however I did not receive the phone until 11 May. I wasted $30 on shipping because it did not get here express. Don't waste your time or money paying for express shipping.

- 1 / 5 stars

The front camera and one of the back cameras didn't work. I had to send it to repare. The seller didn't put anything about that.

- 1 / 5 stars

I had many issues with this 'unlocked' phone. When I called the Boost store, my service provider, to activate this phone with their network, I was told that they were facing issues and that it would be best to visit them in person to resolve them. When I did, they told me that this phone was not completely unlocked, and no matter what they tried, they couldn't get the phone to connect using a new SIM card. I decided to go to the Genius Bar at the Apple store, and when they did their check up, they told me it was weird that the purchase date of the phone was in 1978. Again, they told me they did not know what was preventing the phone from being able to connect to any network. They told me to try factory resetting the phone and updating to the latest software, but that also didn't work, and we concluded that it was most likely a hardware issue. Other than this, the phone works as intended, but I am dissappointed, as it cannot even function as a phone.

- 1 / 5 stars

Phone had remote management installed, so it had to be returned, which was a drag. Refunds all processed fine.

- 1 / 5 stars

Sent slightly bent ipad, not in description. Tried to charge restocking fee in spite of

- 1 / 5 stars

Product labeled as mint condition. Unit has a bend in it. Other than that unit was fairly represented by seller.


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