Nii O.

The iphone I purchased was reported as lost or stolen. It was rendered unusable and it also caused my SIM card to be disabled in the process. I spent over 3 hours on the phone followed by an hour at a Verizon store before I was able to finally reactivate my old phone. To make things even worse, this phone was intended to be a Christmas gift, so the fact that it was unusable was particularly upsetting. This happened to me once before on eBay and it was a lesson learned. I went to swappa because they are supposed to prevent issues like this from happening. No such luck in this case.
UPDATE: seller seems to be very upset by this feedback and followed up by writing “... your one negative review doesn’t really bother me. Take your money and go elsewhere.”
I suggest you ALL buy from someone else. This seller acts as if selling stolen items is perfectly normal and should be expected. Also be warned that another buyer wrote a very similar review just last month.

Thanks!

Awesome product!

Everything exactly as promised! perfect!

Good business

Phone arrived in slightly worse condition than listed, but no big deal. Price was good so I was happy. The BIG problem is that the phone is still attached to someone else's account, which is a violation of Swappa's conditions. AT&T has told me this phone is currently active on another users account. Seller is not the original owner. This can be a big problem if the original owner reports the phone stolen. I'm reluctantly keeping the phone due to Swappa's 180 days of protection and the cumbersome return process.

Ordered on Friday arrived Tuesday exactly as described! Wife was totally surprised and VERY happy!

I received this device and it worked fine at first then all of a sudden it stopped working and after going to Verizon they informed me that the original owner reported it Missing or Stolen, or it was never paid off in the first place by the original owner. So now the phone is blacklisted and useless. But I was able to receive my refund after returning the blacklisted phone thanks to PayPal and the 6-month policy.

Watch and charger arrived, just as promised. Everything appears and works as described by seller. Pleased with the transaction.

Great seller. super fast shipping. the device looks brand new

Good

Took a min, but happy that I finally have it and it's new, thank you, hope won't have any problems

Received the phone on time. Looks and works as described 100%.

Apple watch arrived in pristine condition, and everything seems to work fine. Completely satisfied with my purchase. Will definitely be doing business with this seller in the future. Thanks again.

Was sent wrong color phone but seller was very apologetic and quick to respond. Would buy again from seller. Thanks ????????

This seller worked with me under very special circumstances. Certainly wouldn't have received service like this with any big retailer. Thanks again man.

A magnificent person to work with on a sale!

Purchased the phone under the pretense that the phone was “Brand New” as described. However after receiving the phone, giving it to my wife, setting it up, transferring data onto it it has been banned from our carrier because it wasn’t in fact new and more than likely was not paid off. The sellers response was ostensibly, “oh well, things happen”. Now I have to delete contents of the phone, repackage it and ship it back out to the seller while my wife is without a phone. Do not do business with this seller, lied about the listing and then showed no empathy in my plight of receiving a sham of a phone!

Would recommend! Responsive seller and quick shipment.

Great phone, as described with fast shipping

Received the phone in great time and it works like a charm. Thanks for the quick shipment and great service.

Wow! Highly recommended seller. Responds instantly, and next day shipping! Can’t ask for more.

As described

Awesome, beautifully packaged and phone came in great condition

Item was exactly as described. Seller was responsive and answered all my questions in a timely fashion. Shipping was fast as well. Definitely use this seller, you won't be disappointed!

The phone was just as it was described. Thanks!

Watch was iCloud locked, contacted seller and issue was resolved promptly. Watch was neatly and securely packaged with fast shipping. Would recommend.

Love the phone. Easy transaction!

Well received. Thanks

All good as described.

Overnight shipping ????. Phone was new ????. Great communication from the seller. Super happy with my new phone ????????

good

Great transaction! I really can't believe how fast this item arrived. It is in great condition!

Received Apple Watch. All good. Thanks A++

The sale was completed with no problems. It was a very positive experience. Seller was quick to communicate. iPhone was just as described. Very good business transaction. I would purchase from this seller again.

Thanks!

For my first purchase on Swappa, I couldn’t have picked a better seller. I got the item as described and very fast. Thank you

Item received EXACTLY as described and well packaged. Thank you for a smooth transaction!!

Quick shipper, item exactly as described "unopened"

Exellent, received the phone in just a few days and in perfect condition

ook

All received and good. Thanks for the quick shipping.

Everything was as expected and shipping was same business day.

Arrived as promised. Thanks!

Good deal and good service! Everything was received as described.

New, sealed, perfect! Thanks!

Good!

This was a great experience. The device shipped and was received quickly. It is in excellent condition.

The phone so far is great

Honest Seller