YT WIRELESS
On Swappa since
Location: Dover nj US
Profile code: BYK236
Really annoying experience with these guys. Phone had a hardware issue and refund took forever. There was a discrepancy with the shipping label I was given for return and I had to pay for return shipping.
I was sold a prepaid phone, not a standard plan device, that died after 1 month. The seller remained adamant that it was Verizon's fault, but after nearly 2 months, verizon was able to prove that the SKU was for a prepaid phone. Do not buy from this seller.
Cancelled sale & gave an explanation that didn't make sense. When I asked for more info they never responded
(no additional description provided)
Misrepresented item color on photos. Unprofessional the entire time trying to work through resolution.
got the phone with a deep scratched on the screen not so happy but its ok to accepted hope seller be more honestly listing on their next sell
Fraudulent advertisement, phone was not only unlocked as advertised, but had a balance of $379 against it as well! I did not discover this until I tried using another network sim card and found out through tmobile what the issue was..!
Promising, but very disappointing in the end. The phone I purchased from this seller was defective. He agreed to a full refund including shipping and swappa fee. The phone was shipped back on January 16 and I still don't have my full refund. I have sent several messages but have not heard back since he got the phone back. I would NOT do business with this seller.
Great working device sorry for the late feedback! I will do business again!!
Horrible experience with this seller. Seller listed the phone in good condition and the phone had deep scratches and a piece of the bezel was cracked and missing. Sellers photos were misleading. Seller also stated that a charger would be included, no charger was listed. When this was brought to the attention of the seller he refused to accept responsibility and would not cooperate with Swappa staff. At that time a claim had to be filed with PayPal.
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