Chris Mason

Arrived promptly and as described.

Received the phone very quickly, unfortunately the charging port is very loose and a charger won’t really stay connected very well and it was not mentioned on the listing at all, also the very low battery health was not clearly mentioned in the listing either. I asked for a partial refund to cover the repair cost of at least just the charging port ($40) since it was not mentioned anywhere on the listing, instead they told me they won’t do a partial refund and to just send back the phone for a full refund. Unfortunately I can’t go another week without a phone so I will just have to pay for the repairs ($40 charging port + $40 new battery) on top of the $170+ that I just spent on the defective phone. Very quick on their response for me to return the phone for refund but not really the response I was hoping for. In the future I recommend mentioning any defects that the phone has in the listing.

A+ arrived early

Good phone as expected

The phone came not as described/advertised on the sale page but Chris was willing to work out a good solution. At the end, I am happy with the way things worked out. I would do business with Chris again.

Great sale! It was quick and painless! Thanks Mason for your quick shipment and follow up. You will be a big asset to the swappa community!