Grace F.

Arrived just as expected and with clear communication. Thank you very much!

Love it! Thank you.

Cons; First, I offered a fair price on the listing page, no response so i ended up buying it because i really need it. Second, seller marked it "New", it is new but per Swappa "New" has to be factory sealed which is not for this listing. On the post, bottom seal is cover by a piece of paper which i didn't spot right away. Bottom seal is cut off making it accessible for anyone to check the phone and seller failed to mention it. Made a return/refund (which I hated the most because of how inconvenient it could be and supposedly a gift but didn't went on time due to this issue). Lastly, this is where it gets more crazy and confusing which is the Refund. Received partial refund but needed to wait exactly a week for the remaining.
I would rate the seller 5/10 (10 being excellent) and overall experience is quite bad. Watch what you buy carefully and ask questions, no response, don't even bother. But i'd like to thank the Seller for taking the time to communicate and put in effort to this!

A

Thanks

Excellent service start to finish! From communication to shipping to safe delivery all around. And I love my new phone. Just an awesome experience from an awesome seller. I’m very, very pleased!

Shipped next day and as described. Thanks

Thank you so much--the item is exactly as described in the listing. I really appreciate the careful packing and quick shipment. It is reliable and trustworthy sellers such as yourself that make Swappa a great place to purchase second-hand devices. Mahalo!

Seller contacted me soon after sale with accurate description of shipping timeline and offering to answer any questions. Device arrived in extremely good condition and very well packaged. Everything exactly as described. I'm completely satisfied with the experience of working with this seller.

Great purchase 10/10 would buy from again! Easy to work with & fast shipping! Phone was just as described in mint condition. Very satisfied!

Awesome device, as described, great seller!

Thank so much

Love the MacBook Air

Thank you for your patience, Grace! I was finally able to activate this phone and saw that everything was in good condition.