Visible Reviews

I used Visible for over a year and had many issues with unreliable service throughout my time with Visible. I had two lines and each experienced these random issues (network randomly unavailable, texts not sending or being received, weird errors about mms not being supported). One line was without service for over a week before Visible was able to fix the issue. Customer support was not very helpful during this incident. It was also awful porting out one of our lines from Visible to Verizon prepaid so it seems like porting to a temporary carrier like Number Barn before porting to another Verizon network carrier is the way to go. I liked the idea of the plan through Visible, but found it too unreliable and unusable to keep. Hopefully things will improve and become more reliable in the future so I can switch back, but for now I cannot recommend Visible.

$25.00 a month for unlimited EVERYTHING why do people even use the big carriers for service you're getting ripped off.

Best budget and easiest carrier I ever heard or dealt with. Period

Love their support, it's all online but the reps are awesome. I'm on party pay with 3 people so bill is only $30

On party pay plan if you have four lines cost is $25.00/mth with unlimited data.

I am in a nightmare loop with this company. Currently without phone service at all, as they claim my account is not activated. Since there is no function for me to activate it, a "specialist" must activate it for me. It has been over a week since I set up an account and no service, nothing but promises from customer support and no action. There are at least four trouble tickets on the account. Heed my warning. Unless you want to have a nervous breakdown, STAY AWAY FROM VISIBLE!!!!

Service is great! Support is slow and clunky but they will take care of you, eventually. The ZTE R2 phone is garbage, but at $20 it's good to have laying around as back up if something happens to your primary phone. Find people on Reddit to join a party and lower your bill to $25 a month.

I’ve had visible for a month and it works great, unlimited data, calling, texts and I pay $25 a month because I’m in a party with 3 others using visible’s party pay. Bottom line is the experience you get from visible all depends on your location, city and state. If you live in a city such and New York, Houston, Miami, San Antonio, Los Angeles. You’ll have amazing coverage always 3 or 4 bars of service and fast speeds depending on the time of day when everyone is using Verizon’s towers. Now if you live in a rural area you’ll have to do some research for Verizon’s network in the area you are, if you live in a place that’s far out from where a city is your experience will or may not be bad. Location is the key to this service. I love it always on 4 bars of service and use truly unlimited data and no speed caps come with the service.

Had issues porting into Visible. Customer service is non existent. The service is good as long as you do not have to deal with customer service. Sometimes data does not work which requires toggling airplane mode on/off to force the phone (Pixel 3a) to reconnect to the network/tower.

SLOW SPEED, Horrible coverage, support is difficult to get in touch with. I liked the monthly bill, but that's all there is to like about this carrier