Cricket Wireless Reviews

I have had cricket for 6 years and love it. Some times I have gone in twice in a day,.
They always smile and fix what ever I have screwed up.

I cannot explain how frustrated I am at this company. My dad has been with cricket since 4 years and he originally bought a phone from them. Last year I bought a unlocked phone from eBay for my dad and all was good. Last year he put his cricket sim in the unlocked phone I bought. This year I wanted to switch him to Visible, smooth transition and visible was very professional sending the sim and instructions. The day I received it and put it in my dads phone was the most stressful day I had in a long time. The phone was basically acting like it’s locked even tho I bought it unlocked. I first contacted visible and we came to the conclusion that it’s not them and they can’t do anything. Then I called cricket and they put me on hold multiple times for almost hours and eventually I got hang up on with no reply once or twice. Called the manager and said that the phone is unlocked and I can’t use it with anything but cricket. The phone required a code yet they don’t know it. I gave up

They only really support the phones they sell. I BYOP and installed their SIM. After 1.5 to 2 years I had a reception problem that of course disappeared once in the store. Except for putting

I have had Verizon, US Cellular, and AT&T. Switching to Cricket was the best decision. My husband and I have two unlimited lines and pay $87 a month.
I wouldn't even consider going back to any other company.

$125 per month for 5 unlimited plans. We opt for slower speeds (2 mbps) but since none of us rely on video streaming it's rarely been an issue. The incredible coverage area is definitely the best part (Besides the price).

I have been with many MVNO’s and by far this has to be the best one that I keep coming back too. Mainly cause the ease of swapping phones and the ATT coverage. Reason why i say the ease of swapping phones is because so long as any gsm unlocked and has the right signal bands the phone will work by just taking the sim out of one phone and putting it in the new one. No need to call in or go to a store and pay money for them to swap the IMIE or risk the network rejecting it.

The support in store can be hit or miss pending on if you go to a corporate store or a dealer store. Phone support has always been right on and never had a problem.

The other good thing I like about cricket is they push the APN settings to your device. So no need to get knee deep into the settings to change them.

Over all I have really enjoyed the experience, the service is always there and works as it should.

Me and the wife have been with cricket for over 2 years now. If you don't have to call support is easily 5 stars across the board. We both have Google pixels and we needed to add hot spot on her line. Come to find out you have to have a cricket phone or iPhone to do it. I fooled them with an old iPhone IMEI number and they activated it with no problems. Been running strong for one year on her pixel 3. Baffled as to their out right rejection of anything but iPhones or their branded Androids.