Wireless Source

Wireless Source

On Swappa since Jan. 20, 2020 (5 years, 5 months)

Location: Los Angeles, CA United States US

Enterprise


2188 Reviews • 4.5 Stars
Sold: 10231 Bought: 0 Active: 887

- 1 / 5 stars

Lines on screen. Screen was replaced, not put on correctly. Phone is not acceptable.

- 5 / 5 stars

Device is in good order, maybe 4/5ths battery capabilty and there was a small scuff on the outer shell. Other than those two small things my galaxy is a good phone, the camera is fast and gives good detail.

- 5 / 5 stars

Excellent transaction. Phone is as advertised. Quick shipping.

- 5 / 5 stars

Fast shipment. Product as described (Pristine). Good experience.

- 5 / 5 stars

Shipped quick and arrived exactly as described.

- 5 / 5 stars

The phone is in great condition. I'm not sure if it was because how hot it has been lately, but the replacement backing was a bit sloppy. The adhesive was dried, but definitely needed to be cleaned up. Just a small thing, but its totally fine.

- 1 / 5 stars

I had a very negative experience with this seller. I got a faulty phone that would not recognize the SIM card when I put it in. Obviously I understand buying a used phone occasionally there will be things wrong with the phone that may go unrealized. What made this experience so negative was how slow they were to help me. I brought the issue to there attention on a Thursday and didn't receive my refund for 2 and a half weeks later. This was due to slow responses from the company. Each time I would message them it would take roughly 2 days for me to get a response only getting saved when I got Swappa involved and it still took them time to get things processed for me to return the phone.

- 5 / 5 stars

Device delivered as expected. Fast shipping.

- 5 / 5 stars

Great service, phone as described.

- 5 / 5 stars

Thank you!

About


Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!

Shipping Policies


We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.

Return & Refund Policies


Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.

Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.

We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.


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