UPGRADE SOLUTION INC

UPGRADE SOLUTION INC

On Swappa since Dec. 29, 2022 (2 years, 4 months)

Location: santa ana, CA United States US


778 Reviews • 5.0 Stars
Sold: 3728 Bought: 0 Active: 0

- 5 / 5 stars

Thank you. My daughter is going to be so excited when she gets her 1st phone for her birthday!

- 5 / 5 stars

Very happy with my phone and great customer service.

- 5 / 5 stars

everything went smooth, item as described

- 5 / 5 stars

I would have liked to see better packaging, like a box rather than soft bubble package. But the phone itself was fine, fully functional and in the mint condition advertised.

- 3 / 5 stars

Shipped same day. Received in a good amount of time. Battery @ 94%. Now phone is ok. The screen on this phone is heavily scratched. I wasn't expecting this. I would rate the screen conditions fair not good. These companies have to get better at rating these phones. Probably one of the worst screens I've seen on a used phone I've bought on here for my kids. Phone was rated as good.

- 5 / 5 stars

Fast shipping - Great product - Just bought another phone from them .

- 5 / 5 stars

Everything about the was as advertised!

- 5 / 5 stars

Thank you for the quick shipping and protective packaging. Phone appears to be exactly as described and shown on the Swappa site.

- 5 / 5 stars

Everything is working as advertised. Great purchase! No issues.

- 5 / 5 stars

Phone was as described. Thank you!

About


UPGRADE SOLUTION INC is the leader in selling Used and Refurbished Cell Phones and Ipads. We offer quality brand Name products Apple , Samsung, Nokia, HTC .. at drastically reduced prices. Our ability to purchase high volumes of quality components allows us to sell far below our competition. Providing an honest value combined with first-class customer service is our goal. We are confident you will be pleased with our service, selection and overall value.

Shipping Policies


All orders will be packed and ship within same day if the order is placed before 3 PM PST (weekday) unless the item is back ordered ( will notify the customer).
Orders will be ship via USPS First Class Mail or via FedEx or Priority Mail for Expedite shipping
Estimated Shipping Time for USPS First Class:
Local shipping from 2-5 Business Days
Domestic shipping from 4-8 Business Days
Estimated Shipping Time for USPS Priority:
Delivery take 1-3 Business Days depending on the Area Zone
Tracking # will be provided by us through eBay
We do not ship international at this time due to the difficulty of doing RMA. We do not responsible for any products lost or stolen from oversea.

Return & Refund Policies


All phones come with 90 days warranty.
The warranty starts from the date of receipt and it covers the functionality.
Please note that the warranty does not cover the damages during use.
Please contact us by email, phone before return item.
Please specify clearly the problem of the item. Please write your order ID # and Item ID # on the Package.


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