UPGRADE SOLUTION INC

UPGRADE SOLUTION INC

On Swappa since Dec. 29, 2022 (2 years, 4 months)

Location: santa ana, CA United States US


778 Reviews • 5.0 Stars
Sold: 3728 Bought: 0 Active: 0

- 5 / 5 stars

Fast shipping, arrived as described

- 5 / 5 stars

Phone just as described

- 1 / 5 stars

Ordered phone Mar 22. Was supposed to arrive on the 26. Phone never came.

Mar 30-Msg'd seller for help.

Mar 31-Seller says they will open a USPS missing mail search and asks that I do the same. So I did. Then msg'd the seller asking them to provide me the case no. from the search that they were also supposed to open with USPS. Seller REFUSES to give me their case no., and just tells me "they are working on it".

Apr 8th- No update. I msg seller again. They ignore my message. I wait longer.

Apr 17th-USPS hasn't done anything. Seller STILL hasn't responded. Swappa staff mgs's seller asking if they've opened a missing mail search.

Apr 18th-The seller STILL hasn't responded even after being compelled to by Swappa staff. It turns out the seller NEVER even opened a missing mail search at all. This experience was the exact definition of "we have your money already, we don't have to care anymore." Total apathy. And nearly a month of hassle. Avoid this seller.

- 5 / 5 stars

Mint condition was like new... love the condition shipping was great however I thought the packaging would be more secure the phone was not damaged.

- 5 / 5 stars

Good transaction

- 5 / 5 stars

Phone received -- thank you!

- 5 / 5 stars

Everything was great. Thank you

- 5 / 5 stars

Delivery was quick.

- 5 / 5 stars

Early delivery

- 5 / 5 stars

fast delivery , everything as described.

About


UPGRADE SOLUTION INC is the leader in selling Used and Refurbished Cell Phones and Ipads. We offer quality brand Name products Apple , Samsung, Nokia, HTC .. at drastically reduced prices. Our ability to purchase high volumes of quality components allows us to sell far below our competition. Providing an honest value combined with first-class customer service is our goal. We are confident you will be pleased with our service, selection and overall value.

Shipping Policies


All orders will be packed and ship within same day if the order is placed before 3 PM PST (weekday) unless the item is back ordered ( will notify the customer).
Orders will be ship via USPS First Class Mail or via FedEx or Priority Mail for Expedite shipping
Estimated Shipping Time for USPS First Class:
Local shipping from 2-5 Business Days
Domestic shipping from 4-8 Business Days
Estimated Shipping Time for USPS Priority:
Delivery take 1-3 Business Days depending on the Area Zone
Tracking # will be provided by us through eBay
We do not ship international at this time due to the difficulty of doing RMA. We do not responsible for any products lost or stolen from oversea.

Return & Refund Policies


All phones come with 90 days warranty.
The warranty starts from the date of receipt and it covers the functionality.
Please note that the warranty does not cover the damages during use.
Please contact us by email, phone before return item.
Please specify clearly the problem of the item. Please write your order ID # and Item ID # on the Package.


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

Get Help, Fast

Email

[email protected]

Need help with a listing or a sale?

Submit Help Request

Helpful Links

Swappa's typical response time for help requests is around 20 minutes... That's really fast

Cart, Full of Deals

Your cart is empty :(