
UPGRADE SOLUTION INC
On Swappa since
Location:
santa ana, CA
US
Fast shipping, arrived as described
Phone just as described
Ordered phone Mar 22. Was supposed to arrive on the 26. Phone never came.
Mar 30-Msg'd seller for help.
Mar 31-Seller says they will open a USPS missing mail search and asks that I do the same. So I did. Then msg'd the seller asking them to provide me the case no. from the search that they were also supposed to open with USPS. Seller REFUSES to give me their case no., and just tells me "they are working on it".
Apr 8th- No update. I msg seller again. They ignore my message. I wait longer.
Apr 17th-USPS hasn't done anything. Seller STILL hasn't responded. Swappa staff mgs's seller asking if they've opened a missing mail search.
Apr 18th-The seller STILL hasn't responded even after being compelled to by Swappa staff. It turns out the seller NEVER even opened a missing mail search at all. This experience was the exact definition of "we have your money already, we don't have to care anymore." Total apathy. And nearly a month of hassle. Avoid this seller.
Mint condition was like new... love the condition shipping was great however I thought the packaging would be more secure the phone was not damaged.
Good transaction
Phone received -- thank you!
Everything was great. Thank you
Delivery was quick.
Early delivery
fast delivery , everything as described.
About
UPGRADE SOLUTION INC is the leader in selling Used and Refurbished Cell Phones and Ipads. We offer quality brand Name products Apple , Samsung, Nokia, HTC .. at drastically reduced prices. Our ability to purchase high volumes of quality components allows us to sell far below our competition. Providing an honest value combined with first-class customer service is our goal. We are confident you will be pleased with our service, selection and overall value.
Shipping Policies
All orders will be packed and ship within same day if the order is placed before 3 PM PST (weekday) unless the item is back ordered ( will notify the customer).
Orders will be ship via USPS First Class Mail or via FedEx or Priority Mail for Expedite shipping
Estimated Shipping Time for USPS First Class:
Local shipping from 2-5 Business Days
Domestic shipping from 4-8 Business Days
Estimated Shipping Time for USPS Priority:
Delivery take 1-3 Business Days depending on the Area Zone
Tracking # will be provided by us through eBay
We do not ship international at this time due to the difficulty of doing RMA. We do not responsible for any products lost or stolen from oversea.
Return & Refund Policies
All phones come with 90 days warranty.
The warranty starts from the date of receipt and it covers the functionality.
Please note that the warranty does not cover the damages during use.
Please contact us by email, phone before return item.
Please specify clearly the problem of the item. Please write your order ID # and Item ID # on the Package.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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