Reviews

All (4522) Positive (4312) Neutral (137) Negative (73)

- 5 / 5 stars

Sorry for taking so long!! Thank you for a great deal! Phone is working absolutely perfect!

SuperDave1685 @XDA - Dec 30, 2018 *

- 5 / 5 stars

I purchased a used S5 that was sold as mint, but looked new when I received it! It took some serious searching to find any cosmetic flaws. Only snafu was the cord didn't work. I tried the cord with other plugs and it didn't work. I tried other cords with the plug that was sent and those worked, so I knew it was the cord. I went into the sale knowing this was a real possibility given the past reviews, but as the past reviews state, the seller made it right when I contacted them. Sent me a new cord asap (two cords in fact! and both work.). The cord is important, but it's going to wear out eventually and I knew I would need a new one. The phone is what really mattered, and for my experience the phone was in superb condition. The seller shipped fast, bought on Thursday afternoon, received on Tuesday (seller in Midwest, buyer in Midwest, though a few states away). I am very pleased with my first transaction on Swappa. I'm so glad I found this site!

Katrina S. - Dec 30, 2018 *

- 5 / 5 stars

Was in perfect condition and activated right away

Kymberli T. - Dec 30, 2018 *

- 5 / 5 stars

Came as described, thank you very much!!!

Ed S. - Dec 30, 2018 *

- 5 / 5 stars

Great Experience, I would highly recommend this service.

Creston M. - Dec 30, 2018 *

- 5 / 5 stars

Arrived quickly and as described!

Kyle C. - Dec 30, 2018 *

- 5 / 5 stars

Charger did not work when delivered, but I have several others, so it wasn't worth filing a return.

Kyle C. - Dec 30, 2018 *

- 5 / 5 stars

Sale was efficient and product received was the product that was advertised.

Tyler H. - Dec 30, 2018 *

- 3 / 5 stars

Please make the insurance/coverage option more noticable on your website, as I completely missed it until my purchase was made. And literally one day after I received the phone, the screen broke.... Phone was in great condition before then though!

Patrick G. - Dec 30, 2018 *

- 5 / 5 stars

Fantastic sale. Phone is in great shape. Arrived in 2 days. WI'll do business again.

Rob S. - Dec 30, 2018 *

About

Our company started in 2007 with one person, a spare room, and a dream. The internet needed a reliable vendor for certified electronics who really cared about their customers and their products. The dream was to become that vendor.

That dream has come to life. Tigerphones is now one of the top smartphone vendors online with over 14 years experience in the business. In this time, we've successfully sold 1000's of phones and achieved Featured Amazon Merchant status and Top Rated eBay Platinum Powerseller status. More importantly though, we learned our products inside and out and learned how to make our customers smile. Our small team of electronics enthusiasts, tech geeks, and smart phone professionals runs the operation out of a dedicated business office and warehouse where we ship orders daily. You being here shows you support small businesses - thank you. We love what we do and we truly believe we do it best.

Shipping Policies

We know you are excited to receive your item, so we do our best to ship it FAST and package it SECURELY. Orders ship SAME DAY if ordered before 2:30PM Eastern M-F. We ship all orders by USPS First-Class mail with tracking and delivery confirmation. Item's typically arrive in 3-5 mailing days from order date.

Return & Refund Policies

All of our items are guaranteed for 60 days. We will replace or refund you for any functional issue. This does not include drops, cracks, or water damage caused while in your possession. We want to make sure our customers get great phones, so we will take care of you if you have any questions or concerns.

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