The Wireless Warehouse

The Wireless Warehouse

On Swappa since Sept. 3, 2013 (11 years, 11 months)

Location: BETHESDA, MD United States US


2001 Reviews • 5.0 Stars
Sold: 570 Bought: 0 Active: 0

- 5 / 5 stars

Timely response to questions; Prompt shipping; Phone was just as advertised.

- 4 / 5 stars

Item as described in great condition. Quick start guide shown in listing was not included in package. Seller offered to send replacement if one could be found. I would buy from again.

- 5 / 5 stars

The phone arrived promptly within three business days, and was in excellent condition as advertised! I have had no problems with the phone whatsoever. I highly recommend this seller.

- 3 / 5 stars

Phone ended up being buggy and ultimately proved useless as a phone. Seller promised a replacement phone, but instead refunded my order without asking after I shipped it back.

- 5 / 5 stars

Thanks. Smooth transaction and fast shipping.

- 5 / 5 stars

Phone came exactly as describe, very fast shipping shipped same day as purchased! Will recommend this seller to anyone.

- 4 / 5 stars

Nelda was prompt in shipping the phone. I got it in 2 days and the phone was as described but the screen had separated slightly (believed to be due to heat from shipping) so Nelda offered to replace it with another one. Great! Unfortunately, there was not another one in similar condition so the screen was fixed and sent back. Which was really nice of Nelda to do. I think most sellers on here would have just said "you bought a used phone". After I received the phone with the screen fixed, I tried to activate it but it wouldn't register the SIM card. Because Nelda didn't have a phone available in a similar condition, I just asked for a refund. I would have given the seller 5 stars but the communication throughout the process was slow. Several times I had to make multiple posts to get a response. Otherwise, the customer service was good. I would buy from seller again.

- 5 / 5 stars

Very good to work with! Phone works great!

- 5 / 5 stars

Very satisfied with my purchase of a Sprint 16gb iPhone 5. The phone was advertised as in "good" condition, however I would def consider it in "mint" condition. It almost looks like it came fresh from the box. The tracking info was posted the day after I made the purchase. I made the purchase Monday night & the device was in my mailbox by Thursday afternoon. Extremely satisfied with the speed of the sellers response to the one email I sent, the speed of which the tracking info was posted & the speed of the entire shipping process.

- 5 / 5 stars

Device is as shown in pics and received it in 2 days. Good experience

About


The Wireless Warehouse has been serving the DC, Maryland and Virginia region over the past two decades with all of it's wireless needs. We continue the same values and commitment to our national sales program.

Shipping Policies


SHIPPING: IN ORDER FOR THE DEVICE TO SHIP SAME BUSINESS DAY, THE ORDER MUST BE PLACED AND PAYMENT MADE BY 3:30PM EST MONDAY-FRIDAY, PURCHASES MADE AFTER 3:30PM EST ON FRIDAY WILL BE SHIPPED ON THE FOLLOWING BUSINESS DAY (MONDAY). PHONES ARE SHIPPED THROUGH UNITED STATES POSTAL SERVICE PRIORITY SHIPPING

Return & Refund Policies


EXCHANGE POLICY: 30 DAY EXCHANGE POLICY ON ALL PURCHASES FROM DATE OF RECEIPT. ANY PHONE THAT IS NOT IN STOCK AND AVAILABLE FOR EXCHANGE, MAY BE ISSUED A REFUND. ANY OTHER RETURNS (BUYERS REMORSE, ETC.) WILL BE SUBJECT TO A 20% RESTOCKING FEE WHICH COVERS THE SHIPPING AND HANDLING EXPENSES.**


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