Phone was exactly as described, brand new.

Will do business with again

Product was shipped & received timely and was as advertised. Thank you.

great experience

Great product, great deal.

Fast shipping and item exactly as described

The phone is in incredible condition, amazing purchase

Thanks, the phone came on the condition specified in the description.

All good. Thank you.

Item was clearly a refurb and not in mint condition as described.

Edit-- Downgraded my original Neutral Rating to a Negative one. The box was sealed with a Nest sticker, appearing to be "Mint" as described. Upon opening the box, it was clear that it was not factory packed. It looked as though someone had unpacked it, saved all the materials, and repacked it. It was the packing quality of an excellent refurb, but not Mint. The unit itself is clearly used, with light scratching on the face. But here's the deal-closer, upon install and powering up, the unit had obviously been previously installed and required a factory reset to clear all the previous owner's settings. Deceptively advertised products from this seller, not sure how they got the Nest sticker on there, but this thing was obviously used.