The Cellular Resource
On Swappa since
Location:
Raleigh, NC
US
Enterprise
Amazing seller. Quick shipping.
Got here extremely fast, thank you so much!
Phone came just as advertised! Thank you guys so much!!
Phone was advertised as scratchless, came with several hair scratches on screen and one particularly thicker scratch onscreen as well.
phone was in great condition, thanks.
Great communication, fast delivery. I will buy from this dealer again!
Quick shipping speed and item came as described with minimal cosmetics damage. Thanks much!
I purchased my phone X on Apr 04, 2020, and unfortunately my touch screen stopped working on 07 Jun 2020. There was no damage that was done to the phone since I received it, and after hours of apple support, it was determined that there was likely a hardware issue with the device's touch screen. This was an Apple related defect. I contacted the seller, and they provided me with a return shipping label, and full refund for the device just days later. I highly recommend this seller, because they are both responsive, and trustworthy with their support that they provided to me with the device after two months of the purchase date. In the future, when I need another phone, I will see if they have what I’m looking for as I would certainly appreciate doing business with them again. Thank you for your help!
It took a little longer than expected for shipping, however, overall good experience. The phone's appearance was expected, how it will work well that's another story. Thanks.
Very pleased with the phone in mint condition as advertised and worked on my mobile network. Everything about the phone functions as it has to no complains at all.
About
The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.
Shipping Policies
The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.
****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight
Return & Refund Policies
All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.
Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.
Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described
Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)
Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)
Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.
Thank you!!!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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