The Cellular Resource

The Cellular Resource

On Swappa since Oct. 18, 2016 (8 years, 8 months)

Location: Raleigh, NC United States US

Enterprise


7920 Reviews • 5.0 Stars
Sold: 38683 Bought: 0 Active: 30

- 5 / 5 stars

Had some issues with the phone initially stuck on pre-release firmware (fixed with Odin) and some screen burn-in but the price couldn't be beat. Phone now runs great!

- 5 / 5 stars

Great seller!

- 5 / 5 stars

Arrived on time and in condition as described

- 5 / 5 stars

Awesome 5 star seller, great price and item received was as described. I absolutely recommend buying from this store. 100% satisfied. Thank you!!!

- 1 / 5 stars

Absolutely not , I repeat
Do not buy from this seller
They will show you conditions of phones that are not the phones they will send you.
I had purchased a mint condition device and had not received a mint condition device, it had scratches on the back and other big issues.
I am very impressed that they are still here and highly rated as they are.

- 5 / 5 stars

Wonderful phone!

- 5 / 5 stars

Exactly as described, fast shipping, very smooth transaction. Thank you!

- 1 / 5 stars

This seller deserves full penalization and then some. Received phone and it had scuffs and marks all over the back, side and front. I’d advise future buyers making sure the item is indeed the item from the listing before buying. In the future I will not purchase from this seller again because I am not a gambling man.

- 5 / 5 stars

Great phone and fast shipping

- 5 / 5 stars

nice....

About


The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.

Shipping Policies


The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.

****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.

Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight

Return & Refund Policies


All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.

Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.

Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described

Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)

Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)

Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.

Thank you!!!


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

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