The Cellular Resource

The Cellular Resource

On Swappa since Oct. 18, 2016 (8 years, 8 months)

Location: Raleigh, NC United States US

Enterprise


7920 Reviews • 5.0 Stars
Sold: 38683 Bought: 0 Active: 48

- 1 / 5 stars

I was told this phone would be in mint condition, however it recently started dying all the time because the battery is apparently not an authentic apple battery. I'm having to pay for a replacement which is an additional $70. This should not be the case if the phone is advertised as "mint" condition. I am very disappointed in the lack of battery quality.

- 1 / 5 stars

This is not an A1660 it’s an A1778 which doesn’t work with Verizon as this item says it’s a Verizon iPhone the phone I received was not! I received a locked phone that doesn’t work with Verizon.

- 3 / 5 stars

Please contact me the stylus is having issues

- 3 / 5 stars

Positive: phone was in better condition than advertised and works just fine
Negative: when we tried to change carrier, were told there's a $4k balance so could not be unlocked - I'm certain they purchased the phone w/o this knowledge, but just a heads up to buyers - from now on I am only buying unlocked iPhones

- 5 / 5 stars

Positive experience

- 5 / 5 stars

Great seller and great response. Would highly recommend

- 5 / 5 stars

A sale as good as tacos

- 5 / 5 stars

Everything looks good as advertised. My 2nd phone bought from this seller.

- 5 / 5 stars

Excellent experience.

- 5 / 5 stars

Phone had some issues but was in mint condition as described. They worked with me quickly to get the issue resolved. Great customer service!

About


The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.

Shipping Policies


The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.

****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.

Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight

Return & Refund Policies


All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.

Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.

Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described

Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)

Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)

Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.

Thank you!!!


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