The Cellular Resource

The Cellular Resource

On Swappa since Oct. 18, 2016 (8 years, 6 months)

Location: Raleigh, NC United States US

Enterprise


7894 Reviews • 5.0 Stars
Sold: 38596 Bought: 0 Active: 126

- 5 / 5 stars

phone as described

- 5 / 5 stars

Fast shipping.

- 5 / 5 stars

Thanks for the info sent. Was able to forward it to the company where the item was shipped. With that they eventually confirmed that it was received. Thanks again for your help and patience in this matter.

- 5 / 5 stars

Thank you! Great phone, great service!

- 5 / 5 stars

Thank you!

- 5 / 5 stars

Another great purchase experience with The Cellular Resource. Smooth process and great phone. Thank you!

- 5 / 5 stars

Quick turnaround time.

- 5 / 5 stars

Arrived as expected and mostly as described. There is one fairly deep/obvious scratch in the display that the picture doesn't necessarily convey, but it isn't too bad, mostly off to a side, and does not impact functionality. Battery life is still good and it performs well for a 5 year old phone. Overall, quite happy with the purchase and the experience. It was packaged well for transit.

- 5 / 5 stars

Good condition

- 5 / 5 stars

Quick shipping. Good condition.

About


The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.

Shipping Policies


The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.

****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.

Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight

Return & Refund Policies


All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.

Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.

Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described

Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)

Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)

Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.

Thank you!!!


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

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