The Cellular Resource
On Swappa since
Location:
Raleigh, NC
US
Enterprise
Gave as a Christmas gift, after 14 days of actual use, no longer works. We are past the 30 days so I have no recourse, I would absolutely advise you to NOT purchase this from the seller. They use non-apple screens and batteries and based on my experience, they are extremely subarpar. I regret this purchase immensely. Use a different seller.
Very professional experience. I purchased the device and it was sold and delivered exactly as described. It was packaged securely and safely. It was shipped on time and arrived on time. I chose to return the device because i preferred a different model. The communication about return and refund process was quick and effective. Great seller. 10/10.
We have received the phone. By appearance it is perfect, exactly as described. There is an issue, aside from the battery not being an original apple part we are having trouble with face time. We can hear the other person fine but they are unable to hear us. It is very glitchy. I am not sure what to do about it.
came in better condition than promised and listing is exact
It was good
and as expected.
As I put in the comments, it says that the battery is not recognized and that notification is not going away. Is there a way for the notification to go away and is this battery going to work in my phone.
wonderful
Phone arrived in great condition and earlier then expected.
Good seller, item just as described.
Phone worked great!
About
The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.
Shipping Policies
The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.
****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight
Return & Refund Policies
All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.
Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.
Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described
Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)
Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)
Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.
Thank you!!!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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