The Cellular Resource
On Swappa since
Location:
Raleigh, NC
US
Enterprise
**Seller has reached out to resolve this issue will update accordingly**
This phone is defective. Supposed to be mint. First phone received was defective and they gladly swapped out. Replacement seemed ok at first but as time went on the brightness flickers and dims after just a few minutes of use. There is a smudge on the inside of the display. All this was identified after the clock ran out on returns so I just threw away 200 dollars. Luck my old 6 is still operational. I don’t think these guys are crooks but their quality control is lacking. Just make sure you THOROUGHLY inspect the phone and put it through ALL the paces. Lesson learned.
Packaging could’ve been better but arrived in one piece and everything works as it should. Fast shipping.
Everything as prescribed, thank you!!!
Fast sale and delivery; phone in great condition.
na
Received device in a timely fashion. No issues.
I will never get a device from anyone else because this seller is fabulous! They’ve always sent my devices on time, with no issues, and the devices I receive have always been great! They are patient, and friendly, and even went above and beyond when I made a mistake in the address I gave them. I highly highly highly recommend that you buy from this seller!
Received quickly, packaged well, product exactly as described in mint condition, no issues at all!
As advertised and it got here really fast. No drama, No surprises.
Thanks.
No complains, item was delivered as advertised.
About
The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.
Shipping Policies
The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.
****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight
Return & Refund Policies
All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.
Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.
Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described
Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)
Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)
Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.
Thank you!!!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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