The Cellular Resource
On Swappa since
Location:
Raleigh, NC
US
Enterprise
Thanks!
splendid
The phone worked as advertised... for a day and a half. The day it stopped working it was plugged in, charging and in use, then upon unplugging, it turned off and was unable to be turned back on and instead boot looped. Local shop diagnosis revealed the screen and battery had been replaced (disclosed in the listing). Unfortunately, in this refurbishment process, crucial steps were missed. Internal plates were not put back in where they came from, the battery was not glued in AT ALL and phone's seal was not replaced either leaving it vulnerable to water damage. “Quality checks” FAILED miserably on this one. Because the seller would sell this phone in this condition to begin with, I opted to not try and resolve with them, as I believe anyone who sells something in this condition cannot be trusted further. I paid another $60 to have a local shop do the things that should have been done before this phone was sold. Extremely disappointed and will not use this seller again!
Fast shipping.
came on time and in good condition
When phone was received in condition not as advertised the seller did promptly accept the return and refund my money.
Very good price, phone in fair quality
Excellent phone!
The product was in overall good condition. All buttons intact, and fully functioning. Fast shipping. Will buy with this seller again. Thank you.
Received phone and it wouldn’t turn on so I had to return. Communication went well and refund was issued.
About
The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.
Shipping Policies
The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.
****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight
Return & Refund Policies
All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.
Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.
Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described
Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)
Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)
Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.
Thank you!!!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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