The Cellular Resource
On Swappa since
Location:
Raleigh, NC
US
Enterprise
Phone screen was black when it arrived, but I could hear the charging noise so I knew it was on. Managed to restart it and the screen worked, possibly due to me trying to turn it on right after I got it out of the mailbox on a cold day. A few times after double tapping the screen to turn it on it just gives me a lit up “blank” grayish screen, the “haunted” looking picture uploaded is of that. I’ve just been able to hit the lock button and that fixes the issue. No problems have me worried enough to return it. Physically the phone is in good shape, some dust in the cracks and speakers. Otherwise I would’ve thought it was brand new. Battery life was at 88% max capacity when it arrived. Overall, I’m happy with my purchase.
Quick shipping. Arrived within 4 days even though it was right in the middle of the holiday. Device exactly ad described
Arrived quickly and was in better condition than described
good condition phone
This phone I bought a couple days ago for my daughter birthday gift and I was setting it up and firgure out I couldn’t download apps or update the software and when I try to make a call it doesn’t ring out I am very unhappy with this phone I would like a complete refund
From receiving a defective phone, to being told there was a replacement, too no replacement, to refund, waiting for refund, still waiting for refund, to finally getting my refund, two days later opening a package with another phone that I didn’t order and they didn’t know they sent, to being lied about saying I wasn’t going to give them back the phone that I had to tell them they sent me and they didn’t realize it. Yeah, that’s my experience, a big waster of time and raised blood pressure.
More scratches/dents than I thought but looks like it still functions properly.
Quick shipping, good quality.
Phone arrived in the condition asked but took as little longer to arrive then it should have.
Great phone great seller will buy from again
About
The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.
Shipping Policies
The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.
****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight
Return & Refund Policies
All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.
Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.
Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described
Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)
Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)
Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.
Thank you!!!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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