SYSTEM WIRELESS

SYSTEM WIRELESS

On Swappa since Oct. 2, 2023 (1 year, 7 months)

Location: BATON ROUGE, LA United States US


233 Reviews • 4.5 Stars
Sold: 884 Bought: 0 Active: 190

- 5 / 5 stars

Great transaction!

- 5 / 5 stars

Phone arrived and conditioned exactly as described thank you!

- 1 / 5 stars

I was sold an iPhone 13 listed with 100% battery, however it had a poor quality 3rd party battery which has low capacity (not 3240 mAh) is probably at 60–75% with cheap cells. Since it was not Apple authorized it has a misleading charge profile. Swappa staff was no help.

- 5 / 5 stars

Phone shipped on time as promised, and well packaged. The phone worked fine, we were able to transfer data and SIM card successfully. Would buy from this seller again.

- 1 / 5 stars

Shipped fast. Screen was poor to fair condition, not good. Lots of scratches that you couldn't see in the pics posted online.

- 5 / 5 stars

As described.

- 5 / 5 stars

Great Seller A+++

- 5 / 5 stars

Working as intended, fast shipping. Good price.

- 5 / 5 stars

Overall positive because the seller was good about refunding / returning the purchase. Purchased an iPhone 15 with a replaced screen and supposedly a 100% battery. Screen did not fit quite like it should and not sure it was an apple screen. Big issue, however, was the battery. Said 100% but would not even last more than 8 hours. Main reason I selected this phone was the good battery ... as it was graduation gift for my HS senior daughter. Seller good about taking phone back and not charging a restock fee. We decided to go with a phone refurbished phone from Apple (not happy about the paying that much more ... but expect there to be no hardware issues).

- 5 / 5 stars

As expected. Thanks.

About


OVER 15 YEARS IN BUSINESS
30 DAYS WARRANTY
ALL PHONES TESTED VIA PHONE CHECK BEFORE LISTING

Shipping Policies


FREE GROUND SHIPPING

Return & Refund Policies


System Wireless LLC Return Policy
At System Wireless LLC, we are committed to ensuring your satisfaction. However, due to
the nature of our products, we have specific guidelines to ensure fairness and transparency.
Eligibility for Returns
Returns will only be accepted if all of the following conditions are met:
? Timeframe: Returns are initiated within 7 calendar days of receiving the phone.
? Condition: The phone must remain unused, unactivated, and in the exact condition it
was sold, with no scratches, dents, or damage. The device must not show any signs of
tampering or modifications, such as altered software or hardware.
? Original Packaging: All accessories (charger, cable, earphones, etc.), original box, and
documentation (manuals, warranty cards) must be returned in their original,
undamaged condition.
? IMEI/Serial Number: The IMEI or serial number on the phone must match the number
on the sales invoice. Phones with mismatched or altered IMEI/serial numbers are not
eligible for return.
? Tamper Evident Seals: If the phone was sold with a tamper-evident seal, this seal must
remain intact. Broken seals will void the return eligibility.
Non-Returnable Items
? Phones that have been activated, used, or show signs of tampering or misuse.
? Devices with removed or broken tamper-evident seals.
? Custom or special-order phones.
? Phones damaged by the customer, including physical damage (e.g., cracked screens) or
liquid exposure.
Restocking Fee
A 15% restocking fee will be deducted from the refund amount for all eligible returns. This
fee covers inspection, processing, and repackaging costs.
Return Process
? Photos of the phone (front, back, and sides), original packaging, and accessories
? A detailed explanation for the return request
? Verification: The IMEI/serial number will be verified against the sales invoice. Photos
and condition will be reviewed before approving the return.
? Shipping Instructions: Approved returns must be shipped using a tracked and insured
service at the customer’s expense. Unauthorized returns will not be accepted.

Defective Products
If the phone is defective upon arrival:
- Notify us within 48 hours of receiving the phone.
- Submit clear photos and a detailed explanation of the defect.
- We will provide a replacement or repair. Refunds for defective products are not
guaranteed.
Refunds
Once the return is received, inspected, and verified, the refund (minus the restocking fee)
will be processed within 5-7 business days. Refunds will be issued to the original payment
method.


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