DEAL DEPOT LLC
On Swappa since
Location:
AUBURN WA
US
Good,device is as expected
Initially, I received the incorrect product (86% battery phone vs the 98% battery phone I purchased). After I reached out Swappa (with a couple of photos), the seller was quick to respond and resolve the issue. He acknowledged the incorrect product was sent to me and sent me a shipping label to send back the product. Once the phone was received, the correct phone was shipped to me, along with a complimentary charging cord and phone case. All in all, the issue was resolved in about a week and a half, with the seller communicating with me every step of the way. I'm very satisfied with my purchase. The phone works great - received with a proper factory reset, unscratched camera, etc.
Ran into some issues but the seller made things right. Thank you!
Phone was not in mint condition. Had mutliple scratches on screen
Very good customer service. Quick response time. Listens. Thank you.
The sales experience was positive, but the phone is defective and doesn’t work. I need a refund and to do a factory reset to erase my account data. I left a comment on the item page.
As described by seller
Delivered as promised. Thank you.
Item is as received, thank you!
Good phone, excellent price
About
Deal Depot LLC , established in 2011 in Auburn, WA 98002, specializes in selling used electronics both nationally and internationally. We partner with companies like Deal Depot, Saedco, and S&S Best Auto Sales to offer a variety of products, including used cars, electronics, and liquidation items.
Shipping Policies
FREE shipping
Return & Refund Policies
RETURN POLICY
We accept returns within 30 days from the day you receive the device, based on the tracking delivery date.
• Items will be exchanged for any functionality issues reported within the 30-day period. In case of return, please allow us 2 business working days to inspect the device before issuing a replacement or refund.
• If the item is not in stock, a refund will be processed.
• For buyer’s remorse (change of heart), a refund will be issued minus a 20% restocking fee.
• The warranty is voided for any devices that are opened (taken apart) or damaged externally or internally by the purchaser.
• Devices may have replacement parts. We do not accept returns solely due to the presence of replacement parts.
Please note that any functional problems should be reported within 7 days of receiving the shipment.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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