ReTech

Screen touch is not always responsive and refresh rate is visibility jittery. Phone screen is not factory original per Apple Store. Screen is not flush with phone bevel in certain places. Product fails to perform as iPhone 14 Pro Max.

SIM card was unable to be removed since the slot was broken. Using eSIM, this phone still worked. This was not mentioned in the listing, hence, the neutral rating.

Phone arrived with MDM. Seller responded with instructions for resetting and clearing MDM. If I had ordered this for someone else as a gift, the instructions would have been too technical.

as described, thank you!

No complaints. Phone is in excellent condition.

Positive

One of the best ways to see how good a seller is isn't by having a transaction where all goes well, but by having one where things don't. I received a device that didn't meet the expectations based on the description, and when I reported this, the seller was very quick to respond and offer guidance on solutions. Ultimately, I returned the device but based on how the seller handled this experience, I'll definitely consider them again in the future.

The condition is better than expected. Thanks!

Great seller!

Seller was very nice. Shipping was super quick. Ordered it Wednesday, it shipped Thursday and got it Saturday. Seller shipped it via UPS Ground Saver which was really awesome. I was able to login to UPS and upgrade to regular UPS Ground shipping. I would definitely order from this seller again.