
Phoenix Cellular
On Swappa since
Location:
Buffalo Grove, IL
US
Item exactly as advertised, will do business again.
(no additional description provided)
Seller is allowing a return. Had no issues.
The phone arrived quickly and exactly as advertised. Got it up and running with Verizon without any issues. I would buy from Benjamin again.
We received the phone within a few days - we tracked it via an e-mail received via Paypal (NOTE: it did take a few hours for the US postal service to be able to track the order number). We received good customer service from Benjamin after an issue on our end with wanting to try to use Consumer Cellular (which runs on the AT&T network) versus AT&T. Benjamin called us within 5 minutes of posting our issue to Swappa and it was even on a Sunday - he offered one solution. Once we decided to just use AT&T prepaid service we had no issues getting the phone going. Phone condition was as promised in the ad. I would use Benjamin again in buying another phone.
Fast shipper and phone is great so far!
Seller provided a great device in perfect condition, as described. Fast shipping.
User was very helpful even when the device failed. He helped me troubleshoot and was willing to take a return and refund me without any questions. Even though the device was a failure I would be more than happy to work with him again. He always communicated quickly and even gave me some accessories for my troubles.
Smooth Transaction. Quick Shipping!
Device arrived on time and as described. I appreciate the effort made by the seller to ship via expedited shipping to arrive on time for Xmas!
About
Chicagoland based mobile device wholesaler, specializing in professionally refurbished iOS devices.
Shipping Policies
We ship out all purchases within 1 business day. Business days are M-F, excluding holidays.
We primarily ship UPS Ground, but may fallback to USPS Priority Mail in certain situations.
Express shipping is shipped via UPS 2-Day or USPS Priority Mail Express
Suites and apartments numbers will likely be subject to Signature Delivery.
We are not responsible for undeliverable addresses or carrier delays.
Return & Refund Policies
A 30-day return policy is offered on all purchases. The warranty period extends until 30 days from the date the shipment was delivered. Due to recent Paypal changes, a 15% restocking fee will be applied to all buyers remorse returns. If the device is found to be defective, restocking fee will be waived.
Warranty is void if either the software or hardware are not in the same condition as described in listing. Including but not limited to: cracked front or back glass, software modifications.
Refunds will be processed the same day the device is returned and verified to be in acceptable condition. To ensure the device is eligible for return, please ensure any iCloud/Google/Samsung account has been removed.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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