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NYCPhonebuyer LLC

NYCPhonebuyer LLC

On Swappa since June 22, 2018 (5 years, 10 months)

Location: Albany, NY United States US

Trusted Enterprise


1111 Reviews • 5.0 Stars
Sold: 6630 Bought: 0 Active: 130

- 3 / 5 stars

Got a refund due to damage on phone. Although wished they had provided more updates towards the whole process rather than me asking.

- 3 / 5 stars

ok

- 3 / 5 stars

Phone was good for the most part but sometimes the charging was not significant..while charging the percentage would go down instead of going up

- 3 / 5 stars

The iPhone 13 I purchased arrived quickly and in good condition, just as was described online. After a couple weeks, everything still seems to be working great!

UPDATE - About 5 weeks into owning this phone, dust or moisture got under the replaced screen, making my front camera super blurry. This tells me that the seal around the replaced screen was not completely sealed. Unfortunately, the company only had a one-month warranty on the phone, so now I'm stuck sending it in for repairs to them and paying for any replacement parts, or taking it to a phone repair place near me. The phone continues to work fine, but it's hard not having a front-facing camera on a phone with face recognition. Overall, it's not living up to my hopes.

- 3 / 5 stars

Was as described

- 3 / 5 stars

As expected. Thank you.

- 3 / 5 stars

7

- 3 / 5 stars

Shipping was fast. Overall would purchase from swaps again

- 3 / 5 stars

I’ve returned phone with tracking number.

- 3 / 5 stars

Okay

About


NYCPHONEBUYER LLC provides a high level of customer satisfaction. We test, clean, grade and package our devices to exceed our customer expectations. We buy and sell Apple Iphone & Macbook products in bulk. Our products are guaranteed authentic.

Have a phone for sale? Visit our trade in website www.nycphonebuyer.com

We are always looking for Consumers as well as bulk buyers & sellers to work with.

Contact us if this describes you as well

Shipping Policies


Free Standard Shipping we will ship the device within 1-2 business days from your order date.

Monday ships by Wednesday
Tuesday ships by Thursday
Wednesday ships by Friday
Thursday ships by Monday
Friday ships by Tuesday

We do not ship on weekends

We do not ship on holidays

Holidays may cause delays up to 2 business days.

Shipped with tracking and insurance

SHIPPING RATES & DELIVERY ESTIMATES

- USPS First Class Mail (3-5 business days) Free

-USPS Priority $15 (2-3 Business Days) You can pay using Zelle (A digital payment processor) our zelle is : [email protected] and upload a screenshot of the payment confirmation to your sale page. Comment to let us know it's been done. IF YOU DO NOT UPLOAD PROOF OF ZELLE/VENMO/CASHAPP YOUR ITEM WILL NOT BE SHIPPED EXPRESS

Other digital payment options for expedited shipping (if you do not know what these are, please look It up)
Venmo: feldon-richards-1
cashapp: $nycphonebuyer

We ship Next business day & apply Overnight shipping: (The item will ship next day overnight, so if you purchase on wednesday, you will receive by friday) $59 You can pay using Zelle (A digital payment processor) our zelle is: [email protected] and upload a screenshot to your sale page. Comment to let us know it's been done. IF YOU DO NOT UPLOAD PROOF OF ZELLE/VENMO/CASHAPP YOUR ITEM WILL NOT BE SHIPPED EXPRESS

Other digital payment options for expedited shipping
Venmo: feldon-richards-1
cashapp: $nycphonebuyer

Ships Same Day Overnight $75 You can pay using Zelle (use this option if you want your device shipped the exact same day) (A digital payment processor) our zelle is: [email protected] and upload a screenshot to your sale page. Comment to let us know it's been done.

Other digital payment options for expedited shipping
Venmo: feldon-richards-1
cashapp: $nycphonebuyer

Contact us on the sale page to upgrade to a faster option. If you are having trouble making your payment for expedited shipping, contact us immediately with a brief explanation of the issue to avoid delays in processing your order.

*WE DO NOT SHIP INTERNATIONAL OR TO APO/FPO ADDRESSES. IF AN ORDER IS PLACED TO THIS ADDRESS, WE WILL CANCEL WITH A 4.5% FEE*

Usually takes 3-5 business days for the delivery once shipped unless you purchase expedited shipping.

**** A 4.5% fee will be applied for incorrect address orders, please make sure the address is correct ON PAYPAL before placing your order. We cannot make changes to the address after you place your order. We only ship to the address on your paypal if you are using paypal to checkout. If you are using an option different than paypal, then this does not apply to you. ****

A 15% restocking fee will be charged on non-defective items / Buyer’s remorse

We ship USPS First Class for free but we recommend using our express option for fastest shipping.

Upgrade to USPS Priority 2-3 day for an additional $15.

Send us a message in the sale comments page after purchase to request upgraded shipping option.

If you are using a forwarding address, please provide us the name of the company on the sale page after you make the purchase.

If you are using a hotel address, please make sure your room number appears on paypal at checkout.

Return & Refund Policies


We offer 30 Day Warranty for Defective items.

If the device is received with physical damage, you must notify us within 24 hours of delivery so we can communicate with our insurance provider.

Any Damage Caused by the user is not covered by our warranty, but repaired or replaced at a discount.

After 30 days, we only offer repair or replacement.

We offer an exchange if your item is received in a condition other than described or expected WITHIN 30 DAYS of purchase date .

Returns for a refund are also valid within 30 days if items are not damaged by the user.

Prepaid return labels are provided for defective item orders.

A 4.5% fee will be applied on cancelled orders, because paypal does not refund the fee.

A 15% restocking fee will be charged on non-defective items / Buyer’s remorse.

We process refunds within 7-10 business days from the time a device is returned.


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